3510 Webster Ave, The Bronx, NY 10467
Car Showroom
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4.6
10 Reviews
09/14/2022 I took my car in for my 8:45 A.M. appointment, but got there half an hour early. The attendant was very receptive and took care of me immediately. The service agent, Marisol, was very understanding and she used all of the coupons I brought in to the shop and took her time explaining everything in detail to me. In the end I was pleasantly surprised at the low amount I had to pay. I was expecting to pay a lot more for all the services I received. The new Manager, Jay, is very efficient and is on top of making sure his customers are treated fairly and with respect. I had a very satisfying experience today at La Sorsa Service on Webster Avenue, Bronx, NY.!
My experience was excellent at LaSorsa. Neidy was impressive with her professionalism and non-aggressive manner. Jose in Finance, was also impressive. I left with the vehicle which was just right for my family. It was nice to see how the employees all get along with each other. The receptionist was genuinely welcoming. If LaSorsa keeps this up, they will always have 5 STARS.
LaSorsa is not only a great car dealership, it has the best Service Department in all of Westchester. I have been a customer for over 20 years and the biggest asset to LaSorsa is their service department with Jay as their Manager. I was so pleased to hear that Jay became the manager. He is not Knowledgeable, professional but a personable gentleman. I should also mention that everyone working in the Service Department, from the clerical including mechanics and others are all polite and caring individuals…Thanks LaSorsa for a Good Team
Since I got my lease I have always done my service at La Sorsa and the experience has been very good. Since the first service, the same mechanic (Gerry Maldonado) has taken care of my car, so I trust entirely in his experience and honesty. In addition, Jay Rivera the service manager, always makes sure that my car receives the proper maintenance.
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Eric
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CY Foong
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