6006 S General Bruce Dr, Temple, TX 76502
Car Service
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5.0
10 Reviews
This was my first time ever buying a car over $60k, let alone a BMW. But CJ made the whole experience a truly memorable one. He took the time to go over the entire vehicle and helped me understand the car, engineering, and quality behind it. I will admit I probably tested his patience (though if I did, he never showed it) but he worked with me and made me confident in my choice of an M340i. The finance manager was perfect and let me pick the things that mattered to me, rather than forcing stuff that does not matter to me. It was a wonderful experience, and I will come back here in the future for my next BMW.
Thank you Alec! My husband purchased a new BMW three weeks ago and I decided I wanted one too. I just didn’t know which one. I shopped at three BMW dealerships and Alec helped me chose the perfect one. Very professional, customer service was spectacular and knowledgeable. I want to also give a big shout out to Marissa. Because of her initial prompt reply’s..I chose this dealership. Love my purchase!
A couple of weeks ago, my better half and I went over to get a good visual of some used BMWs we had seen on the website. We used to own a 1990 BMW E30 coupe while stationed in Germany in the early ‘00s, but never considered one since then. Wade greeted us and was very knowledgeable about BMWs. He took the time to go over important details about the cars we looked at and showed us a hidden gem that hadn’t been on the lot very long. I admit, I am a very tough customer & I probably gave him a little anxiety, but he was patient and kind. Nonetheless, he gave outstanding customer service & we made a purchase! The car I chose meets & exceeds my wants/needs. The interior and exterior are immaculate. This is the best car I’ve ever owned! We are thoroughly satisfied with the 330i as well the customer service we received from Wade and the financial manager, Kerry. We look forward to doing business with BMW Auto Group of Temple in the future! Thank you!
The customer experience was one that I will not soon forget. I have purchased many brands in my life, both foreign and domestic, however, this is my first BMW experience. This hands down were the most comfortable and low-pressure experience to date. Recognizing how quickly vehicles move and their pricing is set, the experience needs to be top-notch and professional and it was. Briefly, my experience was all via the internet and started with Rosa, who was wonderful and helpful with the details of the vehicle. I was introduced to Alec, who stepped in to help his team with this possible transaction and who by the way is beyond professional and is a fount of BMW information. I was not in this market and would submit it was well worth the drive. As it relates to financing and working with Cory, he did a great job, and as I learned a passionate BMW enthusiast. He helped me sign up for the local BMW enthusiast club which I can't wait to go to an event. You need to ask him about this for sure. He worked hard to get me to a number and support for the vehicle that allows me to be confident that the money spent would protect me for the life of the vehicle and beyond. I would strongly recommend considering them for your next vehicle purchase experience. Great Job to all from the initial greeting to the final vehicle prep and instruction in the delivery bay, great touch by the way. There is still so much to learn, and Alec is clearly the Best in Class. As a quick follow-up, he was available for a quick follow-up he was available for a few follow-up questions the next day and was spot on with his support. You must call them first... Thanks again Rosa, Alec, and Cory for making this a great experience.
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