1800 Bedford St, Johnstown, PA 15902
Car Showroom
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4.8
10 Reviews
While relocating from MD to MI my engine warning light popped on. I called the closest BMW location, Laurel BMW, they squeezed me in on a busy Friday to get me seen same day. They even checked and repaired other items that needed attention. My pup was with me, I assumed I would have to take a walk until the service was completed. I was allowed to sit in the waiting room with my my dog, we were both exhausted from the move. The entire team interacted with me not just the my assigned service rider. They were quite considerate of my situation. They took me in prior to the appointment time and washed my vehicle. We headed to MI directly after the service, I felt better about the drive and safely completing the rest of my trip thanks to Laurel BMW and there competent staff.
Taylor and his staff were amazing. They didn’t beat around the bush, trying to nickel and dime me. Their diagnostics was on point and they gave me a great quote on parts and service. I would highly recommend them!
It’s always easy and smooth any time I need an inspection or have an issue. Taylor, in service, is my go to and does a phenomenal job. Immediately responds and always looks out for my best interest.
Laurel BMW knows all about customer service. They video your car and call prior to making any repairs. They gave me an awesome car to use while my car was there for a few days.
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