6135 Kruse Dr, Solon, OH 44139
Car Showroom
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5.0
10 Reviews
The entire team at BMW Cleveland was great to work with! Both Daniel and Chad went above and beyond to make my purchase experience a positive one. Their communication was exceptional, making the process smooth even for an out of state purchase.
The entire team at BMW Cleveland is awesome. Taylor and Marty kept excellent communication while vehicle was in transit from port. Marty let me know of availability for vehicle delivery immediately when the vehicle came off the truck. everything was very transparent and easy from beginning to end. John the finance manager was pleasant and well prepared with the paperwork. Hussain the “BMW Genius” was spectacular and knows more than a person needs to about the vehicle.
If you want unbelievable customer service, you definitely need to call this dealership! From the first phone call to days after the delivery of my new 4 series! I’m so incredibly happy with my purchase! Charles Portman was outstanding! He is very professional and made my purchase process easy! I’m so glad I made the phone call to BmW Solon. Honestly I thought it was going to be another typical dealership, but it was far from it. My new 2022 4 series is definitely a head turner and I thank the owner for building such a beautiful car! So glad to be able to buy such a detailed oriented, higher end car at my price point. Thank you BMW Solon for a great experience. We will continue to buy only here!
BMW of Cleveland has given me an exceptional experience from Sales to service . They sales process was a breeze. They took the time to answer all of my questions and most importantly we’re honest and dependable . The service department has taken care of me and has been very easy to communicate with! Thanks again !
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Shaun
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CY Foong
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Arvind
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Shaun
13.03.2024
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