361 Guelph St, Georgetown, ON L7G 4B6, Canada
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4.2
10 Reviews
I just had an amazing experience purchasing my Bronco from Concept Ford most of all thanks to the great guy Jason who went the extra mile to help me. Jason, goes above and beyond for his customers and tries his best to help as much as possible. He is very professional He made the experience of buying a car enjoyable getting me all set up in my vehicle. Highly recommend these guys! They are awesome. . I’m leaving very satisfied with my purchase.
While not being the "usual" automotive buying experience, the dealership staff were quite helpful in providing upfront information and pricing for a hard-to-find vehicle that was still in transit from the factory. Notified us on the Wednesday that it finally arrived and we sealed the deal via e-mail before anybody else could swoop in. One visit to sign the papers on Friday, went back to take delivery on Tuesday, all with no rush, no fuss. Even if Georgetown is a bit far to go, if they have on the lot what you want, it's worth the drive.
Steve and his crew in the service department are amazing. Service worked completed on my vehicle was done swiftly and right on time. When picking up the vehicle they reviewed the inspection and work completed in detail, and I am one for detail. They are a service centre for my vehicle I can trust. Great job, keep up the great work and great customer service.
Concept ford was amazing to deal with! I had to get my car towed in to a dealership as the problem with my car was a recall and I chose to tow it to concept even though they aren't my closest dealer. I called three different dealers around me and chose concept because even though they were booking into the same time frame as the other dealers they assured me they would get it fixed sooner if there was cancellations. I towed my car there and they got the recalls done in 2 days even though the appointment to get it fixed was not for a few more days. They are very accommodating, fast, efficient and nice there!
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