Berlin City Nissan of Portland

Melissa A. Kusmierz

I haven’t bought a vehicle in 8 years and nothing about vehicle shopping brings me joy. However my experience from start to finish with this dealership was an absolute pleasure! I sent a quick email stating which vehicle I liked on the lot, how much I wanted to put down, what trade I had, and which bank I wanted to finance through. My email was read promptly and directed to Hannah. She was easy to work with, friendly, and didn’t use any scare tactics or bait/switch tactics that I’ve seen so many times in the past. She got me the best available Sentra with only 4000 miles, made notes of all my needs and met them. She even got a heated seat thrown in for my drivers side as a courtesy because I like heated seats and the Sentra with the lowest miles didn’t have them. She was kind and polite and able to appropriately “read the room” and stepped back a couple times for my boyfriend and I to talk. The finance manager was also very nice and the easiest finance manager I’ve ever worked with. Furthermore I had a huge mix up with my trade in and everyone at the dealership was able to navigate that no problem. Some general feedback about the dealership - it’s CLEAN, the showroom is bright and inviting, and the waiting area is very nice. I love my purchase and would recommend Hannah and this dealership to anyone. They do very good business! My credit is not the best and they still made me feel like a VIP customer, which I appreciated. Thank you Berlin City Nissan!

Keir Stinson

I worked with Travis at Berlin City Nissan. I have purchased many vehicles from dealerships and this was the best experience ever. The process was easy. Travis was very easy to communicate with and, by the time I showed up for a test drive, all I had to do was sign. I still can’t believe the trade in value he gave me. In and out in a short time. Great truck and a great buying experience!

Marieloisa M Dowling

Such a positive experience with both Andrew and Travis at Berlin City Nissan Portland! People can’t believe what a great deal I got and I just keep saying that it was because the sales people were really willing to work with me and talk me through each step. They even delivered the car. Outstanding service! Totally recommend!

Jessica Angelova

Hannah was a pleasure to work with. Even if she had multiple customers to tend to, she always came running, or ensured that someone else was helping me in the meantime while I waited. She ensured that I was happy with the offer from Berlin Nissan. This was my first time going through this process, so she made sure that I understood everything and took the time to go through definitions of terms with me. A big thanks to her, very happy with my purchase.