12420 Auto Dr, Clarksville, MD 21029
Car Service
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4.4
10 Reviews
I am amazed at how efficient and professional this service center is. I had several nails in my tire and I called another dealership that told me I would have to wait 4 days for service. I called Antwerpen and spoke with Nathan who was very professional and told me to come in same day to get it done. The entire time he was attentive and made sure all my issues and concerns were addressed. He kept in contact with me the entire time and did an excellent job. Nathan was extremely professional and courteous. I would recommend this Toyota service center over the others.
I have been a customer here for years I always get my car worked on at the shop would it be an oil change or other maintenance needed period staff is always professional in the service department and they always take care of their customers. They don't nickel and dine me like other dealers and they are on this and trustworthy. This is why since moving from the area I will take the extra 20 minutes just to drive there and schedule all my appointments there due to the fact that I know quality work will be done and if there's any issue that needs to be worked out they will work with you on pricing and are very reasonable. I've been working with Nathan and the service department as my contact for quite some time but to be honest everyone there is excellent.
I've been taking family vehicles to Antwerpen Toyota for the last 15+ years. The customer service is superior to most businesses in Howard County and surrounding areas. I primarily schedule service appointments with Yale. He is always courteous, polite and absolutely honest. As we all do, I haven't known the man to have bad day and he always greet me with a welcoming smile. Thanks for the continued and reliable service.
I could not adjust the clock on my Prius and not for want of trying! I also needed to remove a phone number from my favorites on my screen and was unable to. I stopped by Antwerpen and thought I might have to make an appointment. Instead I was invited to pull up and three different people ended up helping me at no cost. It took a bit of experimenting to figure it all out. The guys were so nice! I felt like I was visiting an old and familiar neighborhood mechanic! Kudos to Antwerpen for their excellent staff and welcoming environment.
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