5460 S Broadway, Englewood, CO 80113
Car Showroom
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5.0
10 Reviews
I was very satisfied and felt like I was always treated with my best interest in mind and not what was going to make the dealer the most money. Everyone I dealt with from the initial visit with my salesman Joshua through the finance manager Steve, they all treated me like I was family and gave me the best experience I’ve had purchasing or leasing a vehicle before. Joshua consistently exceeded providing the best customer service possible. He was very responsive and checked in frequently. Even after driving off the lot with my new Tundra he has stayed in touch and asked me how it is treating me. That to me shows they care and I would highly recommend this dealership as your number 1 choice!
Exceptional experience all around. I’ve purchased multiple cars from Groove over the years, and each time is a little better than the last. I placed a deposit on a vehicle about 10 months ago, and a few months later my associate was no longer with the company. That’s when Austin jumped in and took over. His follow up was exceptional, and he kept me informed every step of the way. He was always easy to get ahold of and quick to reply to any of my questions via text or email. I traveled over 1,200 miles to come do business with Groove again and Austin made everything super seamless. Finance Manager Steve was equally exceptional. He answered all of my questions, and made sure I understood the value of the service plans that his team offered regardless of my decision. He had a strong attention to detail, and made the paperwork process a breeze. Austin & Steve, thank you for making this an easy process, even from halfway across the country. I’ll definitely be back again.
Just picked up my Toyota 4 Runner and want to share the great experience working with Jason and Zach. They were both very professional and cooperative trying to work within my constraints. I will also add they were personable and patient. Thank you again for the wonderful service and beautiful SUV!
We had a great experience while buying our new car from Groove Toyota. We worked with Matt Nemetz and he was amazing! He provided us with all the information we needed to make our decision. He was super responsive and helped us secure the car we wanted pretty quickly given the current scenario of new car shortage. Matt also helped us get a great deal. Thanks Matt!
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