2120 Drake Ave SW, Huntsville, AL 35805
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4.6
10 Reviews
Update: 10/19: I would like to thank Bentley and Casey in correcting the issue. They were kind enough to replace the wheel and made sure I had a loaner vehicle while they had my truck. Why has no one called about my damaged wheel? I was washing my truck after my last oil change and noticed that my wheel was damaged. While washing the pocket holes for the lug nuts, I noticed a large piece of the chrome clad had been ripped away inside the pocket. I love how the service center damaged my wheel but made sure not to say anything and make it right. I am very meticulous about my truck and now it’s damaged. Everyone, be sure to inspect this area after having your tires rotated. 2018 GMC Sierra with 20” chrome wheels.
my Buick reminded me that it was time for an oil change so i scheduled an apt online. I scheduled my apt for the earliest time so i could get to work ASAP. My apt time was 7:45 and I made it to work by 10am and I have a 25 minute drive from the dealership to my work. I would have shuttled to work but it was to far for them to go. The waiting room was very comfortable with access to charger stations and coffee. Nick (who sold me my car) knew I was coming in and came over to say hi, which was so sweet! They balanced and rotated my tires along with changing my oil. I will continue to take my car to Bentley Buick GMC for maintenance Even though it takes a little longer here than going to one of those quick stop oil changes. The experience was much more pleasant, everyone was so friendly and it actually was cheaper and I feel like they really took time to check my car out.
Nick Chapman was the man!!! He helped me get into my awesome gmc sierra. He couldn't have made the process any easier! The whole staff at Bentley gmc was great. Alex the finance guy was also very personable! Super nice dude. With such a big purchase, it's nice to have a great team working FOR you, no pressure. Thanks again!
Great environment and service! Nicholas Chapman was amazing! He treated us like valued customers and patiently held our hand every step of the way. He even stayed after hours to help us with our on star and Buick services. This man is a wonderful person and sales man. Thank you so so much for taking good care if us it's rare these days.
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