1730 Embarcadero Rd, Palo Alto, CA 94303
Car Service
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4.3
10 Reviews
We went to Audi Palo Alto looking to buy an Audi Q5. David immediately put us at ease and discussed what we were looking for. He showed us around the car itself, had us test drive it to feel comfortable and then explained every step of the paperwork process. He even accommodated an accelerated delivery request we had keeping us updated with the ETA almost everyday till the delivery. He has provided information so that we can follow up with him on any car related questions during our ownership. Such close attention to after sales service makes us very comfortable. All in all his passion for the customers and the cars shines through. During the whole process it seemed we were dealing with a car enthusiast in the family rather than a sales associate at a dealership. The experience involving everyone at Audi Palo Alto was personal, respectful and no time was wasted at any step. Will highly recommend Audi Palo Alto to anyone for their Audi needs.
The people are friendly. They have the car that my friend wants. The sales person knows his stuff really well.
Though dealership service centers tend to be the most expensive option, it was worth it in this case. My Service Advisor, Quan, was super efficient and friendly. I was in and out and dropped my car off in less than 20 minutes, and felt very well informed about the process. I was kept updated by text on a regular basis. The porter, Brian, was awesome. Got me where I needed to be with great conversation. I would definitely return. Thanks for the excellent service.
I took my car for 50k service to Audi Palo Alto. My service advisor David Wu was very helpful in getting the job done, arranging courtesy drop off and pickup vehicle. Above all, he got the service done within the promised delivery time. Excellent customer service. Good team work. Thanks David.
With the debut of the 2024 Audi Q6 e-tron comes the first model from the brand to feature the Premium Platform Electric (PPE) and E3 1.2 electronic architecture. Designed in collaboration with Porsche and CARIAD, the PPE platform allows for the development of high-volume models across different segments. The platform has a modular design tailored specifically for electric vehicles, ensuring optimal efficiency, range, and charging speed. Also read: All-new 2024 Porsche Macan EV debuts - 639 PS/1,
Shaun
19.03.2024
At long last, the all-new Audi Q6 e-tron has made its debut. The third e-Tron BEV SUV model will now bridge the gap between the Q4 and Q8 e-tron models as well as introduce a new range of technologies that will feature in upcoming models. The Q6 e-Tron notably becomes the first model to be underpinned by the new Audi-Porsche co-developed Premium Platform Electric (PPE), which also features in the upcoming Porsche Macan, and the new E3 1.2 ‘End-to-End’ electronic vehicle control architecture. How
Arvind
19.03.2024
PHS Automotive Malaysia (PHSAM), the official distributor of Audi vehicles in Malaysia has issued a reminder urging owners to check and verify if their vehicles are included in its ongoing Takata airbag recall program. The recall involves 2,297 vehicles manufactured between 2009 and 2012 and 2 other models manufactured between 2014 and 2017 which have Takata airbags installed on the driver’s side, as follows: Models manufactured between 2009 – 2012 Q5 A5 Cabriolet A5 Sportback Models manufacture
Arvind
18.03.2024
The 2024 Audi A3 facelift range has been unveiled, roughly 4 years after the fourth-generation was first introduced. The new model introduces design updates, increased standard equipment and crucially the A3 AllStreet, a new crossover-esque variant. The updated A3 Sportback and Sedan feature a redesigned, frameless Singleframe grille that's flatter and wider, matched to new side intake vents and front spoiler. Round the back, the A3 facelift receives a redesigned rear bumper and diffuser. The mo
Arvind
13.03.2024
The new 8% service tax for vehicle maintenance and repair kicks in today in Malaysia. Brands that offer bundled free maintenance packages (which are usually costed into vehicle’s selling price) are expected to make some adjustments to their new car prices. Bundling the service package into the price of the car allows the customer to include vehicle maintenance cost into the car’s financing. At the time of publishing, it is still business as usual but checks with several companies revealed that m
Hans
01.03.2024
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