60 Mystic Ave, Medford, MA 02155
Car Service
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4.5
10 Reviews
Updating my review on this location, as we had hit a rocky patch in my prior review, but Jim and Jose did everything to fix the situation and I really appreciate their effort. They both really listened to me, even though I was frustrated and not being the easiest customer to work with. Their efforts did not go unnoticed, and they really turned my experience into a positive one. All in all, I’m happy I purchased a car from the Medford location.
I had a great experience with Herb Chambers. Everyone was so kind and answered all my questions. I received quick responses to my inquiries and setting up an appointment was very easy. The vehicle was ready for a test drive when I arrived. I never felt pressured to make a purchase but I’m glad I did! I would definitely recommend this dealership to anyone looking for a new or used vehicle.
OMG....I can't say enough good things about Julius, He took me by the hand and made this a wonderful experience, because of him, I will buy from Herb Chambers again! I made a new friend.
We have been looking nationally for a very specific car for a few months and much to our surprise it showed up just 5 miles from our home. From our first point of contact, Nancy in Internet Sales, to walking in the door meeting Bill in sales, Jim, General Manager, Jose, Service Dept, and Mark, Sales Manager we received truly responsive attention, consideration and service. A big "Thank you" to all, especially because it was a special occasion for our family. Our experience at Herb Chambers BMW of Medford was truly a car buying pleasure.
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