4989 Chiles Rd, Davis, CA 95618
Car Showroom
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3.2
10 Reviews
Sales Manager, Rigo was extremely helpful. He shared all necessary information with us and was very patient answering all of our questions, addressing our concerns. He was great!
Jennifer Pina in the Service Department is AMAZING! This was my first time using this Service Department and she was very outgoing and friendly, right from the start. As this was my first interaction, I cannot thank Jennifer enough for her warm hospitality! I decided to install a few accessories and she ensured everything was completed in a timely manner, and to my satisfaction. I do not live in Davis, but I will continue to bring my new car here for all future needs!
I Took My 2008 Silverado 2500 Duramax Diesel Truck to German Franco and his guys at the service Department. I never told them this but a couple of highly-reviewed Diesel Repair shops had turned me away before finally deciding to take my truck to Hanlees in Davis. It wasn't necessarily cheap, and it took some time but what I appreciated was their resilience in ultimately helping me get the job done. It ended up being an EGR valve replacement that solved the problem. Not only that, but after replacing some Power- Steering lines that ended up leaking a little bit, they took the truck back and assumed responsibility and quickly resolved that matter too, Free of charge ( as it should be). In my experience, it is difficult to get dealer service departments to be that honest and up front. This Service they performed for me was in the Summer of 2021, but I told German I would write him a review so I had to come back and do it. Thanks to German and his mechanics
We live in Modesto CA. and I had been looking for a new truck to pull my 26' travel trailer. Been to many lots not finding something that excited me. Searching the web on Saturday and Hanlees popped up so I sent my information asking about the 2500's. Sunday I received a text from Cheryl Krajcar the General Sales Manager. Long story short we were going to go to Sacramento on Sunday and look around. I decided to go the 90 miles to Davis and check out Hanlees first. That was our first and last stop. My wife and I arrived, met Cheryl who was very friendly and explained that the 2500 inventory was very low. She asked why I wanted a 2500 and I explained that my 2011 Silverado 1500 could pull my trailer but needed more power. She recommended the 1500 High Country with the 6.2L engine and gave us the keys. It's a beautiful truck with every bell and whistle I could imagine. Cheryl talked about what it offered and the towing capacity of the 6.2L. We drove it, loved it, we drove it again, still loved it, I goggled it and really loved it. Cheryl let us take our time, answered any questions we had and I felt comfortable that at any time we could have said thank you and walked away without any issue. We talked about what my truck was worth in trade plus the $4400 rebate. I had 1 person to talk to that was Cheryl, no being bounced around, no pressure just 1 friendly helpful person. Gary S. the Finance Manager took care of the paperwork, this guys good not his first rodeo. He's been doing it for a while and had us done with the process in no time. He explained everything as he went. We had a packet for the truck with our warranty extension and prepaid maintenance docs. Two very friendly wonderful employees who care and made us feel good about our purchase. I love my High Country, it only took 63 years for me to get something I really love and it's NEW. I've always settled for nice, used and it will work. Thank you Cheryl and Gary for a great buying experience. You two are special and I hope the ownership at Hanlees get's this. Thank you, Lem & Bernie Klein
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