3305 Boston Rd, The Bronx, NY 10469
Car Service
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2.0
10 Reviews
They are the best when I said the best it’s the best they work hard for my approval even with my two repo in the pass after a hard financial situation finally I left with Dodge Durango GT thanks to Peter the best saleman very calm and his sale manager… thanks you guys 🙌🙌🙌🙌🙌🙌🙌
Second time here and it was better than the first. I was willing to wait the two hours after arriving late to my appointment. My car was serviced in about 40 minutes. They were very nice and professional and the other workers are very friendly.
My salesperson was phenomenal! He was patient and did everything he could to help. This is the issue that I have with this store; I was told by my salesperson that I could not get approved and would need a co-signer to purchase or lease. I went to another Ford dealership the same day and was approved for a Mustang without a co-signer! Make it make sense... They also refused to let me know what I was getting for my 2021 Camaro. The salesperson kept saying, it's a brand new car. I get that, but what am I getting for it? I'm not rolling 5k into another car. They're sneaky, be aware.
This place is the worst dealership to deal with. I got a car 3 weeks ago and already been in service 6x. They refuse to take the car back and kept sending me to service. Instead of installing a new part they took a old part from another car on the lot and swapped onto my car. No one should have to go through what I am going through right now. I've contacted the attorney general office as well as the Ford Manufacturer Comany and filed complaints. This dealership know I'm right about the lemon law and just brushed me off. Also after speaking with person from the attorney general office I was told that even tho my car is a 2021 with 7500 miles it's still considered a new car under the new york lemon law. But not to the dealer. I will be hiring a lawyer and taking things further. I've asked to speak with the general manager and they refused to do so. Stay away from this dealership. They can laugh now but I will have the last laugh. I'm going all the way with this and I will not stop. How do you put a used part on my car when it has factory warranty. Now when someone buys the car they took parts from they will have the issues I had. UPDATE. AFTER HIRING AN ATTORNEY AND POSTING NEGATIVE REVIEWS THE DEALERSHIP BROUGHT THE CAR BACK. AND MY LAWYER GOT FORD MANUFACTURER TO PAY ME AND MY WIFE IN A SETTLEMENT . THE CAR I RETURNED IS NOW FOR SALE WITH THE SAME ISSUES. 🏃♀️AND NEVER GO TO THIS DEALERSHIP.. HERES A PIC OF THE CAR I RETURNED. 2021 RED FORD MUSTANG. I POSTED PICS. YOU PEOPLE BEEN WARNED.
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