3200 Atlanta Hwy, Athens, GA 30606
Car Service
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5.0
10 Reviews
An exemplary dealership and sales crew. Bryan, Jose, and Armando were great to work with. I came from out of state to buy a CPO Clarity and I would do it again. In this market it is exceedingly rare to find a no-BS dealer, so if they have a car you want, go for it.
This was my 5th car purchase from a dealership and Phil Hughes was by far the BEST experience I've ever had, Jose Montoya was an awesome sales man, he was very honest, very laid back, non-pushy, really gave us the freedom to figure out what we really wanted, and so polite, absolutely NO sales games or gimmicks, I hope to purchase another vehicle from Jose again one day. The whole buying process was a breeze from sales to financing everything was quick and smooth. Although we did have to wait about a week for our vehicle to arrive from transit (which is with all dealerships right now in 2021 due to the car shortage), but it was so worth it, Phil Hughes was the ONLY dealership that I could find, that is NOT charging ridiculous markup fees and add on fees, so thankful to have found them! Our New CR-V is absolutely gorgeous and so comfortable, I've had quite a few new cars but there is just something different about a new Honda, more luxurious and even the "new car smell" is better, LOL!!
Very friendly staff, eager to help in anyway. I was just looking around and before I could get to the first car. I was greeted by a very nice sales representative. Answered all my questions, seemed very knowledgeable. The manager came out and introduced himself, shook my hand with a genuine smile. Treat customers the way customers are supposed to be treat! Which these days is a rarity! In fact most businesses these days, looses my interest fast when I sense that attitude that me and everyone I know talks about ALOT!!! Hopefully this will inspire other business owners to do better with customer service, quality care and being patient most of all! Thank you for the pleasant visit Phil Hughes! Not many places made me feel welcomed and comfortable as your staff had. I'm even considering coming back for the Honda that I liked!
The experience was a delight. Bryan Fuller, the saleperson, was helpful from the moment we sat down and the finance department did backsprings to make the deal happen. I would recommend buying a vehicle from this dealership.
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