91 W Service Rd, Hartford, CT 06120
Car Showroom
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5.0
10 Reviews
Where to begin…I’ve been leasing with Mazda since 2016. There service is unbeatable! Ask for Jason Nye when you get there. I recently went through my first car accident, someone turned in front of me in my brand new 2021 Mazda CX-5. In the shop for months, the car was declared totaled. I went to Liberty and they took care of me like I was family. Even with the car market, and cars being scarce, they got me into a 2022 Mazda CX-5. Unlike other dealerships, they are upfront with everything, and even their service department is amazing!! All around I would not go anywhere else for my car buying needs. They helped me get into a new car, and detailed within a week.
Liberty Mazda was incredibly flexible when our car was broken into this spring. They provided us a rental free of charge for 4 weeks while our parts were back ordered, which was very important for us because we only have one car. Their service department is absolutely excellent. They are the only dealer I know that sends you videos of the work they did before returning your vehicle to you. Their dedication to transparency should be an industry standard!
Jason Nye was great to work with. He came recommended by a neighbor whom I trust. I was starting a new car search after owning my previous car for 10 years (it was time for an upgrade). I started at Toyota and wasn't in love with either of the cars I test drove. Then I headed over to Mazda and once I met Jason and test drove the CX-5, I was sold. The Mazda family was exceptional to work with. They got my a good value for my trade-in (I'll be honest, I was hoping for more), but they really came through with the financing and overall customer service. Next time you're looking, take a stop by Liberty Mazda.
My husband and I have been customers of Liberty Mazda for over 15 years. We started going there after being taken advantage of by another dealership and, from day one, we have found management and the service team members to be honest, fair, accommodating, personable, and overall just amazing. Liberty Mazda always goes above and beyond for us whenever we have vehicle issues or car emergencies. They are an outstanding dealership with truly wonderful and genuine employees.
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