4155 Auto Park Cir, Chantilly, VA 20151
Car Showroom
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5.0
10 Reviews
I drove 100 miles just to go to this dealership. I called on the phone and we had the deal wrapped up within minutes. Mike and John were superstars and a pleasure to do business with. While you're waiting they include you on things around the shop and really make you feel like family instead of a customer just sitting and waiting. They are extremely honest and transparent which is rare to find in this business. I feel like I got a really great deal even with everything going on in the industry. Anytime I contacted them they were quick to respond. I purchased a 2023 M3H and they held it with a refundable deposit even days after it arrived. I highly recommend this dealership no matter where you live. If I lived closer I would stop in just to hang out with these guys, that's exactly how they are and make you feel. I've been buying cars now for 25+ years and never had such a great experience. And if you're reading this a huge thank you John and Mike for making me feel like part of the family. I met 2 other guys there but I forget their names. One guy let me come on the trade evaluation which was really nice to see how they evaluate your car. He was respectful of the vehicle and just did what he needed to to make sure it was worth it. I apologize I forgot your name but I'm not good with names. Also Mike's neighbor spent some time with me going over after market parts which was really nice. What an amazing experience. I love my new car and will be not only recommending you both to friends and family but I'll be back to purchase more cars in the future. Can't thank you all enough. If you're in the market to buy a car JUST GO HERE!!!
So excited to call myself a Mazda Owner! Carlos Bonds was such a spectacular and knowledgeable sales individual! Me and my husband went to check out the new MAZDA 3 2022 Hatchback and I was in love with the red interior online photos and I immediately fell in love! Although when we first went to check it out there wasn’t any due to the limited availability from COVID, but Carlos took his nice to explaining us the 2019 Mazda that had everything we wanted in the 2022 which made us super confident in pre ordering the 2022 online with Carlos. Carlos, Tyler and Matt even took a extra hour of there closing hour to help us close this finance. We truly appreciate the spectacular service we received and can’t wait to drive out new MAZDA!!!! Carlos your amazing!!! Ask for Carlos!
Had a great experience at Brown's Mazda Chantilly being my first time buying a brand new car. Bought a Mazda CX-5 2022, Michael (Mike) Arevalo, has been helpful and knowledgeable and explain thoroughly the process. Went on the weekend Sunday almost closing and he still let us do a test drive and answer our questions. Came back Tuesday and asked for him, and did another test drive. Mike being 22 years old, he is so knowledgeable on the product and was able to give us an additional discount being a return Mazda buyer and even I got a check from another bank we use Brown's Mazda financing and Tyler help us. I highly recommend Brown's Chantilly Mazda and Mike. Thank you again for making my buying experience and amazing and memorable one !!!
Michael was very friendly and wonderful to work with for the purchase of our Mazda 3. Great customer service. I would recommend anyone to come to this dealership in the future if they are in the market for a new vehicle.
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