Heritage Mazda Bel Air

Hollis Cash

I can't say enough great things about my overwhelmingly wonderful experience with the incredible team at Heritage Mazda of Bel Air! Ken, Eugene, Doug and the entire team were incredibly responsive from start to finish and treated me like I was a VIP every step of the way. They went above and beyond to ensure I was completely satisfied-- and indeed I am! I LOVE my new ride! It's hard to imagine a car buying experience being so pleasant that you end up feeling as if you've become a part of a family, but that's exactly how it feels! Heritage Mazda wasn't the closest to me, but the distance was worth it and I'll continue to visit and buy from them! I'd highly recommend everyone do the same!

Dwayne Duncan

This was truly a smooth buying experience with Mike Ballard! As a car salesman, there are certain things I look for when buying a car and Mike checked all the boxes. I came in on 12/2/2021 around 8:30pm(closing time) but Mike was very patient and didn’t skip a step. I came back on 12/3/21 to complete the deal. The sales manager Justin was very good as well. I received a fair offer for my trade and he applied all available discounts on the new vehicle. I will definitely be coming here for service as well. Thanks again for the stellar service!!!

Bethany Burgee

I was looking for a used car. I went on the website, and located several cars that I was interested in. Unfortunately, they were not at the Bel Air location. After speaking with Ken Arment about my choices, he had the cars brought to the Bel Air location for me to look at or test drive. I didn't get the "feel" I was looking for when I test drove the cars that he brought for me. Rather than making me feel pressured to buy, he asked pertinent questions about my needs, and guided me to cars that were on the lot. I ended up purchasing a car that was on the lot, and It met all the needs I was looking for. I have purchased 4 cars prior from Heritage Mazda, but my salesman Will Wells had retired. Ken Arment has kept me being a customer for life. Thank you Ken, & the staff at Heritage Mazda!

Hannah Grace

I worked with Paul Gallo in purchasing my new Mazda. He was a pleasure to work with! Knowledgeable and friendly. I appreciate that he wasn’t about selling me a car in the typical “salesman” fashion (especially in this market). He gave me all the facts and information I asked for and assisted me in making my decision, without being pushy to make a sale. This was my first time purchasing a new car all by myself and it was actually an enjoyable experience. Highly recommend working with Paul, 10/10!