110 W Golf Rd, Schaumburg, IL 60195
Car Showroom
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4.6
10 Reviews
We are very happy with the purchase at this dealership. We had a small problem with the brake pads, but manager Jonathan helped us solve this problem. We were fitted with new brake pads on the same day. Usually other dealerships do not seek to solve your problem quickly, but in this case I was pleasantly surprised. Thanks!
“Will” Sanchez helped me out and he was amazing! He took care of everything possible for me and explained all of the features of the car to me, even gave me a charger cord! He was so kind with my toddler and made sure we were comfortable through the long process! Angel and Jose were also very helpful! I would definitely recommend this dealer! Even though it’s further we are going to start coming here for service after the great experience we had! Thank you!
Go see Christian G. He knew everything I asked about all the cars I was interested in. He wasn't pushing which means alot to me, I usually leave a dealer when they hover and push. He didn't at all. But knew exactly when to check on us. Perfect service! The finance guy was fun and nice also. Overall an very good experience and went smooth just like I hoped a place would be.
The five star review is based on the customer experience created by salesman Alberto Bustamante. Alberto has been phenomenal to work with. He made the process fast and easy, which is not always typical thing for dealerships. He followed up with us as promised and lived into all of his promises. I would work with Alberto again in a heart beat. However, we are not satisfied with the finance manager. When we negotiated all the numbers we agreed on a payment amount, but when we went to sign paperwork we were forced to buy gap insurance. None of this was presented until we set down to sign papers. In my opinion this is shady and bad faith practice. When customers make a large financial commitment to do business with you, fill transparency is expected.
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