800 N State Rd, Davison, MI 48423
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Alex harburn was my salesman and did a wonderful job getting me my new vehicle. And getting to the bottom of an unfortunate issue while delivering my vehicle to me . I won't go into detail of this issue however I will say that his quick response to the situation was quickly addressed and I was very pleased with how it was handled. I would also like to thank both Alex and the manager mike on how it was quickly addressed and handled. Thank you to you both I hold you both in high regard Sincerely Kathleen
We have never had consistently good experiences with a dealership's service department until we took our new truck to Hank Graff. Through no fault of the dealer, our new truck had some warranty issues. Justin Price the Service Advisor and Rod Price the Mechanic we have worked with are amazing. They have great customer service skills, but it is more than that. They both exhibit pride in their work, are extremely skilled/knowledgeable, and they treat our truck as if it were their own. They, like my husband, are meticulous, and it is reassuring and appreciated!
I got a car from Hank Graff in Davison, MI this week and the experience was amazing. My salesman Chris was very knowledgeable about the vehicles within my price range and made sure I was weighing my options. The rest of the staff were also very kind and welcoming. I walked out a happy customer and will return for any future car needs.
I had the pleasure of working with Jason at the dealership. I can’t give these guys enough credit. Professional, thorough, friendly. They made the process incredibly easy and I got exactly what I wanted. Service is absolutely unparalleled. After going to a handful of dealerships through the years I didn’t think the car buying process could be as smooth as it was at Graff in Davison. If you’re looking for a dealership that has a very comfortable and streamlined buying process, this dealership is the only place to go.
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