720 Kenilworth Dr, Towson, MD 21204
Car Service
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5.0
10 Reviews
I have never been so excited to purchase a new car! With the help of sales associate Matt I was able to secure an incoming Mini Cooper SE in a week- which as you know is fantastically lucky. I appreciate the level of communication and experience Matt has shown during the acquisition process. I look forward to working with this dealership in the future.
Fantastic service all around and quick communication. This is my FIRST car buying experience and they made it relaxing, enjoyable, organized, and transparent. I had a deposit on a Toyota for 6 months, but my prior dealership was garbage in comparison. I decided to look at MINI inventory online and contact them through the MINI official website. My MINI advisor happened to be Matthew. He was very clear and easy to talk to and easily explained everything I was questioning about. The next day, Matthew clarified what I needed to know and I felt a lot of trust. So I jumped on a train and traveled about 3 hours to get to this MINI dealership. As I got there, I were nicely welcomed by staff and got some sprakling soda. After a bit of explaining, I downed the car and got the paper work ready. There isn't really a mark up compared to various other car dealerships, the price is fairly close to the estimate you get on the website more or less. As a first time buyer, their finance process was very easy. Though my credit is fine and I had no worries. Their finance guy Alex did a great job explaining everything and was very clear with the details, the contract was straight-forward and there is no traps in it. The add-ons you can get is completely up to you, no pressure to add to them, but well explained by Alex. Though be sure to really sit there any think about those protections and warrenties, becuase add-ons can add up. Think about your environment, how you will use it, things it excludes (especially that) and if your car can even make it to a dealership if something did happen. Things like that. After the finance stuff, Matthew did a great job finishing up and getting me on my way. Nice finishing touches. Service is what made us buy it quickly, but not the inventory shortage issue. Matthew and Alex were great, type of people you'ed like to be friends with. I ended up with a 2023 MINI Countryman Cooper S, drives great, feels smooth, kind of wish I had a few more options in it, but it was Signature model. The only issue I had was when I got the car home and noticed that there was a light scratch and swirl on the hood. Please be sure to inspect the car as close as you can. It was raining for me, so I would have never noticed that swirl, its extremely distracting for a new car. I wonder if they can do something about it? Usually I don't expect much after leaving the lot. Overall, nice place to get your MINI! Matthew promised me some shirts and socks, am holding him to that promise and I will definitely come back here in the future when I trade in for a fully loaded version, stinks I didn't get the one with the logo projector!
This place is simply amazing! I purchased my first MINI and Mike Edwards is AWESOME. Everyone is just amazing, engaging, professional and fun. Thank you again for making it one of the best experiences I've ever had purchasing such a fun car!
I brought in my 2015 coupe to MINI of Towson for its first Boot to Bonnet service at Towson as we are new to the area. Everyone was very accommodating, helpful and respectful. The gentleman who waited on me explained exactly what services were due, which were absolutely essential and which could wait a bit. I was contacted both by email and text which is very helpful as I work in a school environment and am not available by phone during the work day. Service was top-notch, I am very satisfied to be doing business with this dealer.
lot9755,sec 65,kch town ld(sl3 384 tmn lee ling,batu 4,lrg leeng 1d, Jalan Matang, 94700 Kuching, Sarawak, Malaysia
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