347 New Karner Rd, Albany, NY 12205
Car Service
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4.1
10 Reviews
Uniquely pleasant experience at this dealership. I brought my RR in for a recall. Not only was the recall item resolved, but the service dept noticed my expiring NY State Inspection and proactively completed the inspection as a complementary service. Of course, they also threw in a Car Wash. I walked out with zero charge. Excellent inexpensive way to ensure a happy customer.
I had Service for my Discovery…Patrick..Andy & the Service manager all took great care of me!! I only use Cap Lux motors for service I couldn’t be happier!! 10 Stars!!
Excellent service well above and beyond - we went in for a recall repair but had also just gotten sideswiped the day before. They buffed out the worst of the paint scraping just for the heck of it so the car wouldn’t look so bad while we wait for the body repair- for free!! Highly recommend!!
Some may question the quality and performance of Land Rover / Jaguar. Such is not the case for its service reps and technicians. Their care and concern for their customers goes far beyond what is expected or necessary. As owners of a Land Rover vehicle, we were given an emergency next day appointment for repairs as well as the service manager (Chris) offering us 24 hour in touch access to his personal phone. Patrick, our service rep at Land Rover Albany, afforded us the attention and concern as if we were his only customers, yet on this day, he was running point to point in shop as he had numerous customers and issues to contend, for they are seriously short staffed. Take care Land Rover / Jaguar the loss of staff such as Chris and Patrick would be expensive for should they leave, so shall your customers. Laura & Paul
British carmaker Jaguar Land Rover (JLR) is suffering from a huge parts shortage in the UK as its workshops are facing a severe crisis and are running out of courtesy cars. According to Car Dealer Magazine, around 10,000 cars are awaiting parts all around the United Kingdom with half of them being stuck off the road at dealerships. The ‘significant parts shortage’ issue was addressed at a JLR dealership network summit and it would not get any better for another 6 weeks. JLR UK client care direct
CY Foong
23.10.2023
British cars don’t exactly come with a stellar reputation for reliability and it’s mostly at the expense of Land Rover. As the joke goes, they say 90 % of all Land Rovers manufactured are still on the road. The other 10% have actually reached their destination. It wasn’t all fun and games on 11 October 2023 though as a Land Rover caught fire at the Luton airport carpark, sparking a raging inferno that engulfed the entire building, causing it to collapse. The collapse destroyed up to 1,500 cars a
Dinesh
12.10.2023
Your eyes are not deceiving you. This is not a brand-new Land Rover but rather the all-new 2023 Hyundai Santa Fe and all your previous notions on Korean cars with bland, boring designs can be thrown out of the window. The fifth-generation Santa Fe is the first full model change since 2018 and the Korean H badge took an unconventional approach with a design that maximises rear cargo capacity as well as to better accommodate outdoor and urban activities. The boxy and distinctive silhouette is deri
CY Foong
18.07.2023
According to a report by The Edge, Sime Darby Bhd-controlled Inokom Corp Sdn Bhd is currently at the tail end of contract assembly negotiations with China’s Chery Automobile Co Ltd. The Chinese carmaker is planning to make a return to Malaysia in 2023. Furthermore, the daily also reported that Inokom is also looking to ramp up the number of vehicles being assembled for Porsche AG. Sources close to the assembler also revealed that Inokom is in the final stage of negotiations with Jaguar Land Rove
CY Foong
29.03.2023
Jaguar Land Rover Malaysia (JLRM), a two-time winner of the Jaguar Land Rover Retailer of the Year (Asia Pacific) Award, recently unveiled its upgraded Ara Damansara showroom at Sime Darby Motors City, now featuring two Robot Assistants! The robot assistants will be used for customer-facing autonomous service, including greeting customers as well as food and beverage delivery. The company says the use of the robots allows for better human resource management for the company. The pair of robots a
Hans
01.06.2022
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