770 11th Ave, New York, NY 10019
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Purchased a CPO 2018 G63 from here. My sales consultant was John Ademaj. John is a true professional. Very knowledgeable and kind. He is responsive and was always able to get me an answer to any of my questions quickly. I told him I needed to be out quick and back to my office for a meeting I had. He got me out within a half hour. Very happy with the entire process and especially the excellent service John provided. The dealership is very impressive. Update... I had a few things on the car that needed addressed. John had the service department take care of all of them. He is extremely quick to respond to anything and everything. I really enjoy working with him. He got me into the service department right away to have the issues addressed. Got there around 8:45am and worked from the dealership while they took care of everything. Was out by 2 to beat the traffic back to NJ. Michael, my service advisor, was very good as was the other gentleman Billy. Billy fixed the dent in the passenger door among other things. He went over the car with me before I left to make sure I was happy with what they did. Very honest group of people here. Best car buying experience I've ever had.
My fist time buying a car from the dealership. What a great experience. Everything was done over the phone and e-mail. Lidia was great. She made sure to always get back to me via text, call or email. She was always prompt to send any requirements or pictures upon request. When I arrived to the dealership, the process was also smooth. She showed me different options and buttons in the car. I will recommend people to this dealership. Thank you Lidia.
I've never had a more pleasant experience purchasing a vehicle and my salesman John made it all happen. I'm a CT resident and that adds a layer of complexity. However, John made it completely seamless. My experience with other dealerships in the NY area was way less than desirable requiring me to handle parts of the transaction in addition to their exorbitantly high dealer fees. John and Mercedes-Benz Manhattan created the best buying experience ever.
Just had the most amazing experience at this dealership. My husband and I were debating about the best car to suit our needs. I feel so fortunate that we were able to work with Rami. He was so knowledgeable and took his time explaining the pros of each model. Ultimately, we decided to purchase a GLC 300. I couldn't be happier with it!
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