308 Boylston St Rte. 9, 308 Boylston St, Brookline, MA 02445
Car Service
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5.0
10 Reviews
Manny is great!! Really friendly and super helpful throughout the whole process. He was very patient and gave me a great deal. I highly recommend asking for him if you're looking to buy a new Audi. Went in on Monday to look at the car, came home with it on that Thursday. 10/10, would recommend.
I generally don’t leave reviews but, I worked with Jose and could not have had a better experience. From the moment I walked in he was kind, met my needs and most importantly he wasn’t pushy or forceful in his sales tactics. We were able to work together to get a fair trade value for my vehicle and get the payments to where I wanted them to be. Cannot say enough good things about my experience with the whole Audi Brookline team and especially Jose. I would 100% recommend buying with them.
Luis gave outstanding services throughout the hours it took to get my car serviced. He was professional, knowledgeable, attentive to details, listening to the customer and kept me informed throughout the day. He also anticipated needs such as offering the round trip Uber transport which I very much appreciated. Also, receiving the video from the mechanic performing the service on my car showing the unexpected finding of the nail in the tire allowed to have it fixed in one visit. Please share my congratulations and positive feedback with Steven Claudio who is an exemplary manager and leads a great team at this Audi dealership on route 9.
The employees of Audi Brookline went above and beyond to make my car buying experience legendary. Traveling from out of state, I was nervous about the different requirements that may exist, etc. when purchasing a new car in Massachusetts - not to mention the logistics/ coordination of making time to test drive the vehicle, complete paperwork, and more. BUT this team made my purchase seamless! Cathy, Kayla, and Stephanie (along with several other staff) were courteous, transparent and ACCOMMODATING!! On top of all of this, they ensured that my car didn’t leave the lot without having passed all of standard safety checks/ inspections that would make my commute home PERFECT. Can’t thank this group enough for the exceptional service - they all deserve a raise!! Will absolutely be back to buy more vehicles and the future and would recommend them as 10 out of 10 for anyone who’s interested in buying!!
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