255 Smokey Park Hwy Suite B, Asheville, NC 28806
Car Service
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5.0
10 Reviews
Me and my wife were in the market for a Mazda CX-5 carbon edition. And I am so glad I called fields! First I spoke with Randy, when I came in I got Brian as I was late to our appointment and Randy was busy. Both were excellent. Me and my wife didn’t buy that night, we took a few days to think about it. They kept in contact but we’re not pushy at all. When I came back to buy the car I told them I had about an hour before I had to be at work. THEY GOT ME OUT OF THERE IN AN HOUR. The sales manager came out & greeted me both times I was there. Everyone was nice & friendly.. even the lady in finance was super friendly, personable, and not pushy. Oh! And also the best part is.. they provide this excellent service WITHOUT price gouging like other dealerships. I know it sounds crazy to be excited to pay MSRP, but in this car market I am impressed. I will definitely do business with them again. If you go in, ask for Brian or Randy. They will take care of you.
Our sales person, Christina was truly caring and attentive. Overall, she was very patient and got us the car that we ultimately wanted. I did not feel pressured for a sale but rather treated like a human being. I would go back and have her sell me another quality car.
Are you looking for a vehicle but don't want to go to one of those places that are very pushy & try to sell you something you're not interested in??? Then look no farther!!! This place is amazing & treated me so well when I came to check out some cars. They have a lot to offer & you should definitely check this place out if you're in the market for a new car. Thank you Gage for your time & knowledge, you really helped me out a lot explaining everything I needed to know about my new car & purchasing it.
Fields Mazda service dept has exceptional customer service. Rebekah the Service Manager is amazing. She is top notch with her customer service skills. She knows what she's talking about, she gets you in and out in a timely manner. All the employees in the service dept have smiles on their faces and are very willing to help and seem to enjoy their jobs. I have never had this kind of service anywhere else. I highly recommend Fields Mazda of Asheville. Totally impressed!! Ask for Rebekah she's amazing!
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