8 Whitehill Rd, Fort Kinnaird, Edinburgh EH15 3HR, United Kingdom
Car Showroom
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4.6
10 Reviews
Hello , I would just like to say a few words regarding my experience with Bentley Edinburgh ..I was shopping around to buy a Bentley Continental GT , I made contact with 2 or 3 used car dealers first who only like selling off pictures (and for top Dollar) it was quite grinding and Quote : Salesman,its all click and collect theses days mate ?? NOBODY as showrooms any more (how insulting)... I was looking to spend over £100k and thought I would like to see the car first…. After continuing my search I came across Bentley of Edinburgh and spotted a very sensibly priced Bentley ….Life just started getting better, I made contact with Kenneth Purdon the Sales Manager who handled my initial enquiry, who was very polite and made me feel i was in the right hands of a Bentley Dealer…..I was then transferred to his colleague Paul Paxton Sales Executive, Paul took care of everything from there on, the whole process was so incredibly smooth and so professional it was such a pleasure , it was everything and more than I expected from a Bentley Dealership ..There were No grey areas at anytime during the process, Paul Paxton is a very experienced high End sales exec...i found the whole experience to be reassuring there is still good people in this trade ...Paul also made the p/x as painless as possible ,giving me what I wanted !! ...Paul took care of the private plate transfer also...All the planning of viewing the car to having it delivered to my home went without a single glitch ..The driver Affie who delivered the car in a custom built (enclosed) delivery truck was so nice ,professional & polite it was another part of the whole beautiful Bentley experience ..Thank You Kenneth Purdon , Paul Paxton & Affie..You deserve this 5 STAR review….
Super sales consultant Natasha. I was given all of the information that I required and Natasha's product knowledge on Bentley GTC is excellent. I purchased a new GTC and could not be happier that I purchased from such a friendly and helpful dealership. Thanks Natasha, until next time (ps. Thanks for the case of Irn Bru )
If only every customer service experience we have is as good as the Bentley Edinburgh experience we’d all be happy. They are friendly and professional from first contact to handover , I’ve been fortunate to experience this a few times over the last 10 years and the experience never varies regardless of whether I’ve bought a car or have just been enquiring. From the genuinely friendly welcome at reception through to Natasha the very capable Sales Executive who sold me the car and Kenneth the Sales Manager who gave me a wonderful P/X deal to Chris the Specialist Business Retail Manager I thoroughly enjoyed every step of collecting my recent purchase from the dealership. 5*****. Handover was very informative thank you Tash.
I went bk to Bentley showrooms yesterday morning an afternoon to take pictures of these lovely cars there an the staff are very helpful indeed an this lady said to me would you like coffee or tea an i said to her white coffee please so i got my coffee but it was hot so i took some pictures of the Bentley cars in showrooms an went bk to my coffee an it was great, i speak to one of the boss there that i new of him the last time i was there but these lovely cars in this place brilliant,
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