1031 Central Ave, Duarte, CA 91010
Car Showroom
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3.9
10 Reviews
Great service! i was able to set an appointment and Marco, the service advisor, was friendly and helpful. They provided shuttle to home and back to the dealership. Work was done on the vehicle promptly and they recommended things that need attention. No pressure to have them done right away.
Had the best car buy experience here. Great people are working here fun and nice no pressure in to buy. Rocky was our sales person he was great and Zareh both was so helpful and nice great guys. Would I buy a car here again YES YES YES if they help me.
I hate writing reviews, but I really had to write one for this dealer. Found this gem of a Ford dealer while driving east on 210 toward the 605. It's seen from the freeway and is sandwiched between the Target and Best Buy shopping Centers off of Huntington Dr. in Duarte/Monrovia. I like this place because its family owned, and treats me.with respect. I had previously visited a larger dealer in Van Nuys, and those folks did not treat me with respect. Here at Advantage they bent over backwards to earn my business and continued with excellent service after the sale was complete and I had taken delivery of the car. I was so impressed with my first purchase experience, I ordered another car from them soon after. They continued to deliver both literally and figuratively. They helped me with logistics of getting me to my car. I love an hour away, and they found a way to make taking delivery painless. I also had an opportunity to experience their service department. I don't know about another review, but I was given the upmost respect by the service technician. He was willing to take my car in for service even before I identified myself as an Advantage customer. The service lounge had some comfy sofas with a coffee machine and snack vending machine. WiFi was available so I could work while I waited. This review is too long as it is. Come see for yourself the "Advantage" in Advantage Ford.
I always dread going into a dealership, but this was by far the best within a 50 mile radius from Downtown L.A. Tony Castro was my sales person. He was to the point not aggressive and worked with me in everyway possible to get me into the car of my dreams. The last Ford I purchased was in Glendale, I spent 5 hours to finally get a deal. I was literally at this dealership for 2 hours and I was driving my new Lincoln MKC. I highly recommend that you ask for Tony Castro. Avoid other dealerships.
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