490 Auto Center Dr, Watsonville, CA 95076
Car Service
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4.2
10 Reviews
The sales team were very nice and gave me a great price on the vehicle! However, I noticed a clunking sound a couple days after driving the car and after speaking with my sales advisor I was told that the repair would be covered by warranty or at a reduced price. My car was out of the factory warranty but they agreed to fix the issue for free. Dealers that care about doing right by their customer and keeping their business are few and far between. This one is a hidden gem.
Watsonville Chevy is a top notch facility. Everyone I've met and spoken to on the phone are professionals. While it's so difficult to speak with a human being in any other Chevy dealership over the hill, Watsonville Chevy is the place to go for me. Ernie in the parts department is awesome.
My 1998 Blazer was making a weird noise. I knew I needed new brakes but I didn't think that was causing the noise. I was afraid to drive it because I thought it might be the wheel bearings so I had a AAA tow truck take it to Chevrolet of Watsonville. The team member assigned to my car kept me informed over the three days it was at the shop. Parts had to be ordered, then reordered when the wrong ones were sent. He did everything to make sure I got my car back on Friday afternoon. He even arranged for their Courtesy car to pick me up and get me to the dealership to pick it up. He was so involved on Friday that he didn't go to lunch until my car was ready to go, after 3:00. I never got to meet him to thank him because he was at lunch.
My husband Took my recently purchased Suburban that I bought at DGDG Capital Chevrolet over the hill with some problems. Took a while for them to get started on the work due to warranty not being able to contact DGDG. It was not their fault here at Watsonville Chevrolet. Adan was patient with my husband and all his questions and concerns. They did everything they could to help him get the car fixed. Thank you Adan for your professionalism and patience.
Lot 2489, Jln Haruan 2, Oakland Industrial Park, 70300 Seremban, Negeri Sembilan, Malaysia
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