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Chery Omoda 5 rear axle issue: Owner says "matter is now solved"

CY Foong · Jun 14, 2024 01:15 PM

Chery Omoda 5 rear axle issue: Owner says

The owner of the Chery Omoda 5 with a rear axle failure that went viral a couple of months ago has said that the case has been resolved in her Facebook post.

“I would like to share that Chery Malaysia and I have resolved the incident and my complaint. I have inspected the vehicle and am satisfied with the condition of the vehicle. I’m glad that Chery Auto Malaysia has been helpful and quick in resolving the matter responsibly and amicably. Thanks everyone for your concern; the matter is now closed,” the customer, named Stephanie, revealed in her post.

Following the viral incident, Chery identified 60 units of the Omoda 5 in Malaysia as being using the affected rear axle. The Malaysian-spec Omoda 5 is locally assembled (CKD) at Inokom’s Kulim plant.

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Chery Malaysia then decided to recall a total of 600 units which were traced based on the vehicle identification number (VIN).

The viral incident of the detachment of the Omoda 5’s rear axle was attributed to the control arm holding the torsion beam suspension.

“Following a comprehensive investigation, the vendor reported that the issue was due to a facility upgrade during which a worn-out tip of the automated welding machine was replaced by a new welding tip. The replacement of the new welding tip resulted in a miscalibration of the equipment,” said Chery Auto Malaysia Vice President, Lee Wen Hsiang.

Chery Malaysia stated that 92% of vehicle inspections for the 600 affected Omoda 5 customers have been completed as of 24 May 2024.

CY Foong

Writer

Traded advertising for a career that fits his passion for cars. Enjoys spotting cars during his free time and has a soft spot for Japanese Kei cars but drives a thirsty manual sedan.

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