Honda Malaysia has announced today that it has received approval from the Ministry of International Trade and Industry (MITI), and other required approvals to resume after-sales services at selected service centres.
Customer reception at the service centres is by appointment only, and walk-ins are not allowed.
The resumption of after-sales services will be conducted in stages starting today. At point of publishing, 22 service centres in Klang Valley have resumed operations (total 50 nationwide).
The number of customers that can be accepted at any one time has been severely reduced so it is very important for customers to make an appointment and be punctual.
All the necessary precautions including taking body temperature readings will be carried and there will be a contactless vehicle drop off service. Customers can drop off their car at the service centre and discussions with the service advisor will be conducted via telephone.
Meanwhile service centres staff will also have their body temperature checked daily as well as maintaining a minimum 1 metre distance from other individuals.
Other Honda facilities like new car showroom and manufacturing plant will remain closed until MCO is lifted.