Starting 22nd April onwards, selected Lexus Malaysia centres will resume after-sales operations. Lexus Malaysia is one of many car brands that will be resuming operations, including UMW Toyota centres, Cycle Carriage & Bintang, Hap Seng Star and Sime Darby Auto Hyundai.
Like all other service centres that have received approval to resume after-sales operations from MITI, Lexus Malaysia will continue to observe MCO protocol so services are strictly appointment base only.
Operations are still at minimum capacity to observe the social distancing rule, Lexus personnel are also practicing a strict contactless car drop-off rule for the peace of mind.
Pick Up Delivery Service (PUDS) is available upon request, the service is limited to the distance within the state the outlet is located in. For owners who are heading to their respective service centre, Lexus advises that in the event they encounter a roadblock, all they need to do is show the Whatsapp confirmation of their service appointment to the police.
Be sure to make your appointment or if you need more information, contact the Lexus hotline at 1800-88-54987. Or contact the respective Whatsapp numbers of the service centres:
- Lexus Mutiara Damansara - 011-53528700
- Lexus Sg Besi - 010-3939984
- Lexus Penang - 012-4667331
- Lexus Ipoh - 012-2698331
- Lexus Johor - 019-7287700
- Lexus Melaka - 011-10800889
- Lexus Kuching - 019-8318299