In this period of FMCO, it is especially difficult for you, the carbuyers to shop for cars. With physical showrooms closed, you can't head out and get a proper look and feel of the cars that you're eyeing.
The other option? Doing your shopping online, and we have compiled a list of brands that have set up online showrooms here. However, this list is mostly only for new cars, so what about used cars? Well, you can check out Carsome, for a hassle-free buying experience.
Obviously, not being able to physically scrutinise a car comes with its issues, especially when it comes to checking for genuine mileage. So, how can one ensure not only the condition of a used car, but the genuine mileage when shopping online?
It's all about the records
Yes, this has been shared before but it's worth repeating. Even when shopping online, ask for the service records of the car. Most modern cars will have a official service booklet, stamped with registration and chassis numbers on it.
This is the most surefire way of checking if a car's mileage is genuine or otherwise. Why? It's simple. Service intervals usually happen every 10,000 km, so you can always cross check the intervals versus the current mileage of the car.
Unless you're buying a classic car, most cars do have an official service record. In the event there isn't one, request for maintenance records in the form of receipts from a certain workshop that the previous owner frequent. Most owners will have a 'regular' workshop they go to, 'bawah pokok' or not. If the receipts indicate a constant change of workshops, it's a red flag.
Wear and Tear
Yes, this will be a bit more difficult, seeing you can physically inspect the car inside out. Sites like Carsome - using their Carsome Certified process, a 175-point inspection - will even list out the exterior and interior details in a report, which tells you of imperfections, accompanied by high resolution photos.
This is definitely the next best thing to viewing the car in person. Thankfully, the hard work and scrutinizing has been done by someone else, so you don't have to. Pretty neat, if you ask me.
The Carsome Promise
This is another feature integrated into your buying experience when you shop for a car with Carsome. The Carsome Promise comes with a 5-day money back guarantee. How does it work? You buy a car from Carsome, and if you don't like it, or changed your mind about the car, you can ask for a refund within 5 days of said purchase.
So, in the unlikely event you discover mileage inaccuracy on your newly-purchased car, you can opt for a refund. How's that for making things easy?
Of course, terms and conditions apply, but this adds to the peace of mind for buyers should it come to the worst. Not only that, it helps solve one of the biggest pain points from a carbuyer's perspective, something Carsome set out to do when providing this feature.
We understand that shopping for a car online might be a new experience to many, but well, we all have to pivot and make the best out of these uncertain times. Many carmakers and companies are also trying to give consumers the option to browse and purchase cars at the tips of their fingers.
Who knows? Perhaps this will pave the way forward to forging new consumer habits in the future. For now, we're just glad that many companies, including Carsome, are innovating new ways for carbuyers to go shopping, in these strangest of times.