Tag

perodua service centre

70 percent of Perodua owners still return to an authorised service centre, even after warranty

Nearly 70 percent of Perodua owners prefer to have their cars maintained by an authorised Perodua service centre, making one of the highest, if not the highest for any automotive brand in the country. Speaking at a press conference yesterday for Perodua's 2019 business review, President and CEO Dato' Zainal Abidin Ahmad said the figure is two percent higher than the Perodua’s forecast. Last year, Perodua’s network of service centres received over 2,347,000 cars, an 8.3 percent increase over last

HansHans

Jan 22, 2020

Cycle & Carriage Bintang Malaysia resumes service centre operations

Cycle & Carriage Bintang, one of the authorized Mercedes-Benz dealers in Malaysia, has announced on Facebook that they have resumed service centre operations. This suggests that they have received approval from MITI to resume its service centre operations, like UMW Toyota Motor did. As stated in their post, they will be operating strictly on an appointment basis only, which means walk-in requests will not be entertained. For the list of the service centre locations, click here. To book an appoin

ShaunShaun

Apr 22, 2020

Toyota opens new service centre in Pandamaran, Klang

Toyota owners in Klang can look forward to one more conveniently located service centre to go to for their vehicle maintenance. Operated by PS Otomobil (Bukit Tinggi) Sdn. Bhd., the new 19-bay service centre is located at PT 7420 Jalan Kim Chuan, Pandamaran, 42000 Klang. The facility is an extension of PS Otomobil’s showroom in Bukit Tinggi, which has been an authorized dealer for Toyota since 2015. Commending PS Otomobil on their commitment to provide Toyota customers with high quality aftersal

RobertRobert

Jul 30, 2019

Hap Seng Star resumes service centre operations

After ceasing operations to observe the movement control order implemented by the government, Hap Seng Star announces that their workshops are now back in operation. Hap Seng Star is one of many service centres that have received approval from MITI to resume operations just like Cycle and Carriage Bintang. On their Facebook page, Hap Seng announced that though they have started operations as of 23rd April, they will still be practicing crowd control during this time and will only accept services

JerricaJerrica

Apr 23, 2020

Sime Darby has a new service centre for cars that are out of warranty!

Sime Darby Auto Selection has opened its first-ever service centre for multi-brand vehicles in Glenmarie, Selangor. This is part of the company’s strategy to offer a new after-sales service alternative, at a price point competitive with independent workshops, for post-warranty vehicles. Meant to complement existing after-sales service of all car brands, owners with vehicles past their warranty period will be able to enjoy the same quality of service provided by brand-specific authorised service

JerricaJerrica

Dec 20, 2020

Sanitise your Renault at the Renault service centre in PJ

In line with the government’s call for a new normal where sanitisation and disinfection is the norm, TC Euro Cars (TCEC) has introduced the special Renault Sanitisation Campaign. The service is a free complimentary sanitisation package available to all Renault owners who sends their cars to the Renault 4S Centre in Petaling Jaya for their scheduled service. The package will cover sanitisation of high-touch contact points, fogging of the cabin, and air-conditioner evaporator as well as disinfecti

JerricaJerrica

May 19, 2020

All Perodua showroom and service centres are back in business

Perodua has officially resumed operations of all 182 sales, 202 service and 68 Body & Paint outlets nationwide. This follows the government’s partial lifting of the Movement Control Order (MCO) two months after it was implemented. “We announce today that we have finally put in place the necessary safeguards at all our outlets nationwide to ensure that our valued customers and employees will be sufficiently protected in light of the ongoing COVID-19 situation,” said Perodua President and Chief Ex

JerricaJerrica

May 19, 2020

Audi Centre Setia Alam officially opens

Audi Centre Setia Alam is officially open. Located in the central region, the Centre is designed as a “4S” facility to house multiple functions under one roof – Sales, Service, Spare Parts, Body and Paint shop. With nearly 60,000 sq ft of space, Audi Centre Setia Alam features the Audi Terminal architecture concept. Inside, the four-storey building carries the current corporate identity, furnishing and equipment that comply with the standards set by Audi AG. The investment follows the appointmen

ShaunShaun

Oct 3, 2019

New Proton 3S centre opens in Kuantan

Pesat Auto CTM Sdn Bhd (Pesat Auto) officially opened its new Proton 3S centre here today. It is the third dealer outlet to be opened in Kuantan which carries the company’s new corporate identity. Consisting of 6 bays, 4 hoists and a built-up area of 750 square meters, this new outlet with a total investment of RM2.3 million, is centrally located along the town’s main road. Pesat Auto is confident that this outlet will boost sales by about 30% and service throughput could possibly increase by 40

EricEric

Sep 13, 2019

Volkswagen Malaysia reopens majority of service centres

Volkswagen Passenger Cars Malaysia (VPCM) announced on their official Instagram that majority of their service centres nationwide have received MITI’s approval to reopen for business. Volkswagen is one of many brands that announced that service centres are now open for appointment. Amongst others are Mercedes-Benz’s Cycle & Carriage Bintang and Hap Seng Star, Hyundai, UMW Toyota, and Lexus Malaysia. The service centres will be putting the safety of their customers at the forefront by practicing

JerricaJerrica

Apr 23, 2020

Lexus Malaysia’s service centres resume operations

Starting 22nd April onwards, selected Lexus Malaysia centres will resume after-sales operations. Lexus Malaysia is one of many car brands that will be resuming operations, including UMW Toyota centres, Cycle Carriage & Bintang, Hap Seng Star and Sime Darby Auto Hyundai. Like all other service centres that have received approval to resume after-sales operations from MITI, Lexus Malaysia will continue to observe MCO protocol so services are strictly appointment base only. Operations are still at m

JerricaJerrica

Apr 23, 2020

Nissan service centres resumes operation during MCO

Nissan owners in Malaysia, you are now able to give your Nissan its much-needed service, as Tan Chong Ekspres Auto Servis (TCEAS) has received approval from the Ministry of International Trade and Industry (MITI) to partially resume their operations. Do note that services are limited by MITI's approval to just: service maintenance, minor repairs, and vehicle breakdown services. Owners can set an appointment either by calling their nearest service centre, DriveOn mobile app, TCEAS website or Niss

Zamil SyaheerZamil Syaheer

Apr 30, 2020

New look for Mitsubishi Motors’ new 3S Centre in Melaka

Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi vehicles in Malaysia, together with authorised dealer Sing Kwung Jidosha unveils a new visual identity (VI) for its Mitsubishi Motors 3S Centre in Melaka recently. Sing Kwung Jidosha is the first showroom in Melaka with Mitsubishi Motors’ new corporate brand identity that embodies its global tagline ‘Drive Your Ambition’. With Sing Kwung Jidosha’s latest VI upgrade, there are now 20 showrooms nationwide with the new VI. Spa

JerricaJerrica

Jul 8, 2020

Honda owners staying near Kampung Baru Subang, there's a new 3S centre for you

To cater to the growing demand in the Shah Alam area, Honda Malaysia is happy to announce the opening of their 28th Honda 3S Centre in the Central region. The centre is operated by Elmina Motors and has the capacity to accommodate up to 30 cars per day. Elmina Motors invested a total of RM 21.8 million into building the new 3S centre. The centre sits on 85,777 square-food worth of land and comes equipped with the latest facilities that comply with Honda’s standards. The facility is fitted with a

JerricaJerrica

Jul 14, 2020

Subaru Malaysia resumes operation at selected service centres

Subaru owners in Malaysia, you are now able to get your beloved Subaru for the much needed service at selected Subaru service centres all over Malaysia, as TC Subaru has received approval from the Ministry of International Trade and Industry (MITI) to partially resume their operations. Do note that only limited services are authorized by MITI during the Movement Control Order (MCO) period, such as service maintenance, minor repairs, and vehicle breakdown services. Owners are required to contact

Zamil SyaheerZamil Syaheer

Apr 27, 2020

Mitsubishi Malaysia opens yet another 3S centre to better serve customers in PJ!

Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, together with authorised dealer Ingress Motors Centre (IMC) has a new Mitsubishi Motors 3S Centre (Sales, Service & Spare parts) opening in Petaling Jaya (PJ), Selangor recently. This is IMC’s fourth Mitsubishi Motors showroom in Malaysia with the first three in Puchong, Bangi and Shah Alam respectively. Including the new showroom in Petaling Jaya, all four of IMC’s showrooms incorporate Mitsubi

JerricaJerrica

Sep 29, 2020

Perodua temporary extends operating hours of selected service centers to 9 pm

Perodua is temporary extending the operation hours of selected service centres and Body & Paint (B&P) hubs to cater for the needs of its valued customers. At this initial stage, the project involves 16 service centres and three B&P hubs nationwide, which will operate from 8.00 am – 9.00 pm (if located in Peninsular Malaysia) and 7.45 am – 8.45 pm (if in East Malaysia), every day except Sundays. “We know that many of our valued customers’ vehicles are overdue for servicing as our nationwide opera

BrianBrian

Jun 15, 2020

Kia opens new 3S centre in Tampoi

Naza Kia Malaysia has launched a new 3S outlet in Tampoi. Operated by Supreme Priority Sdn Bhd., the dealer is Kia’s sixth outlet in Johor, and its 45th nationwide. Located along Jalan Tampoi in Tampoi New Village, the 3S Centre has a built-up area of 18,000 square feet with the capacity to display a total of 7 vehicles in the showroom while the two-service bay workshop is able to accommodate over 100 cars per month. “With the new Kia Tampoi 3S Centre, we have altogether six Kia outlets in Johor

HansHans

Sep 9, 2019

Volvo’s latest 3S centre is run by Sime Darby Swedish Auto in Ara Damansara

Volvo Car Malaysia (VCM) and its latest dealer partner, Sime Darby Swedish Auto has just officiated their latest Volvo 3S Centre in Sime Darby Motors City in Ara Damansara. The new 4-storey facility has a built-up area of 50,742 sqft encompassing a showroom on G floor, 8 repair and service bays on 2nd & 3rd floor and a wheel alignment and balancing zone on the 4th floor. Dealer principal of Sime Darby Swedish Auto, Mr Jeremy Cheong said that their new 3S centre is able to service up to 396 Volvo

Adrian ChiaAdrian Chia

Feb 20, 2020

New Volvo Car 3S centre in Ara Damansara is the first air-conditioned workshop in Malaysia

Sime Darby Swedish Auto Sdn Bhd, which was appointed Volvo Car Malaysia’s dealer-partner in October last year, today unveiled its new Volvo 3S (Sales, Service & Spare Parts) Centre in Ara Damansara. The four-story facility is part of the Sime Darby Motors City in Ara Damansara. The 3S Centre was built in adherence to Volvo Car’s retail standard – the Volvo Retail Experience (VRE). It is the first 3S Centre to be equipped with a VR Studio (Virtual Reality Studio) and a RATC Bay (Reception at The

HansHans

Jan 13, 2020

"Bonjour, Alor Setar", Peugeot and Citroen sets up new 3S centre for Northern region

Peugeot and Citroen expands their service coverage into Alor Setar, Kedah with the opening of a brand new 3S dealership. The 3S centre is a collaboration between Nasim and Naza Euro Motors and presents a never before seen concept that services both Peugeot and Citroen cars in 1 centre. But though the centre is a shared space between the 2 French brands, the official distributors of both brands have still worked to inject the brand’s international concept into the centre. On Peugeot’s side, owner

JerricaJerrica

Oct 24, 2019

Hyundai service centres now fully operational; warranty extension announced

Hyundai-Sime Darby Motors (HSDM) announced today that they have obtained approval from MITI to resume operations in their service centres in stages starting 20th April. As of today, all Sime Darby Auto Hyundai (SDAH) service centres have resumed operations. Like all other service centres officially resuming operations, SDAH will continue observing MCO protocols and will only be accepting customers with service appointments only. As part of their crowd control practice, only a minimal number of s

JerricaJerrica

Apr 23, 2020

Volvo Car Malaysia adds one more 3S centre in Johor

Following its earlier announcement in August, Pekin Auto Sdn. Bhd.’s Volvo Car 3S Centre in Skudai is now open for business. Located in the outskirts of Johor Bahru, dealership is the latest to be built in accordance to the Volvo Retail Experience (VRE) – a dealer guide that best communicates the brand’s Scandinavian-inspired values – and has five service bays. This will be Volvo Car Malaysia's second dealer in Johor. The other dealer is located in Batu Pahat, operated by AJ Premium. In total, V

HansHans

Sep 9, 2019

Nissan heads to Kota Bharu, Kelantan with new 3S centre

Edaran Tan Chong Motor (ETCM) is expanding Nissan’s presence up in Kota Bharu, Kelantan with the opening of a brand new 3S centre. The new centre will be operated by ETCM’s newly appointed dealer Edaran Nuri Sdn Bhd. Like all new Nissan 3S centres, the latest Kota Bharu centre is built according to the new Nissan Retail Concept (NRC) guidelines so car owners and customers alike will feel the brand’s warmth and comfort. The new centre spans 12,260 square feet featuring a showroom floor that easil

JerricaJerrica

Aug 5, 2020

Volkswagen Malaysia launches digital aftersales service

Volkswagen Passenger Cars Malaysia has taken further steps to digitalise its aftersales by launching the Online Service Booking and Service Cam services. Online Service Booking allows customers to book their service appointments from the comfort of their homes. Available on both desktop and mobile, customers would only need to select their preferred dealership, preferred date and time, and key in their vehicle details. An aftersales advisor will be in touch to confirm the appointment booking. Ne

CY FoongCY Foong

Oct 22, 2020

2021 Perodua Ativa: less than RM 3.2k to service over 5-years/100k km!

Malaysians have a lot to say about the 2021 Perodua Ativa following its launch, but there's one more question we know you'd like answered: how much does it cost to maintain it over a 5-year/100k km period? Let's dive in. Also read: Launched in Malaysia, the 2021 Perodua Ativa: Priced from RM 62k, 1.0L Turbo, 98 PS/140 Nm Less than RM 3.2k to service over 5 years 2021 Perodua Ativa service costs Month Mileage (km) Cost (RM) 1 1,000 - 6 10,000 160.50 12 20,000 259.30 18 30,000 202.79 24 40,000 423

SanjaySanjay

Mar 4, 2021

Honda’s 3S Centre in Perak is Malaysia’s first Gold-Rated Green Building Index car showroom

Honda Malaysia’s newest 3S Centre in Perak has been rated ‘Gold’ under the Green Building Index (GBI), making it the first car showroom in the country to be awarded with such certification. The GBI is a green rating tool for buildings that is recognised by the industry in Malaysia, aimed at raising awareness on environmental issues and promoting sustainability in the built environment. Operated by Ban Hoe Seng (Auto), the new 3S centre is the result of a RM15 million investment. Sixty percent of

RobertRobert

Jul 24, 2019

Selected Toyota service centres to re-open for business – for urgent jobs only

UMW Toyota Motor Sdn Bhd (UMWT) has received approval from MITI to re-open selected authorised Toyota service centres and will operate selected outlets for emergency and urgent service requirements, at minimum capacity. Under Phase 3 of the Movement Control Order, car service centres can apply for exemption from the mandatory business closure. At the moment, the company is unable to provide the list of service centres that will be re-opening (some outlets are still pending the necessary approval

HansHans

Apr 21, 2020

JD Power Ranks Mitsubishi Highest In After-Sales Service Satisfaction

For the second consecutive year, Mitsubishi has been ranked the best in terms of after-sales service satisfaction. According to JD Power, Mitsubishi ranks highest in overall satisfaction with a score of 791. In second place is Toyota with a score of 788, while Mazda ranks third with a score of 785. The JD Power 2019 Malaysia Customer Service Index (Mass Market) Study is based on responses from 2,644 vehicle owners who received their new vehicle between February 2016 and June 2018 and took their

JackJack

Aug 8, 2019

Mazda starts Collect and Delivery service! No, it’s not food

Now that the Movement Control Order has been partially lifted, Bermaz Auto Group has announced that they will resume operations starting from 12th May 2020. Along with the reopening of services also came the introduction of the Mazda Contactless Service and an extension of warranties on Mazda cars as well. Like all service centres, Bermaz will be implementing disinfecting procedures on their premises and even the interior of all cars before and after service. Along with the safety procedures, Be

JerricaJerrica

May 13, 2020