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problem faced by proton company

Proton acknowledges spare parts shortage problem, reaches out to customers in need

Like any organization experiencing rapid growth and change, there will be growing pains. Proton is experiencing this first hand, not just with supply issues of the very high in demand Proton X50, but also shortage in spare parts supply for its service centres.To Proton’s credit, the company has taken a very brave move to publically acknowledge the shortcomings in its after-sales services.At today’s announcement of Proton’s February 2021 sales performance, Proton said it recorde

Hans

Hans

Mar 2, 2021

Fix for Proton’s after-sales parts supply shortage underway, IT problem the cause

Proton has been at the receiving end of many angry complaints from customers with regards to its after-sales. Proton dealers are experiencing shortage of not just regular wear and tear replacement parts, but also bigger body and paint parts for collision repairs.You may have read of complaints of customers who have been waiting for months to get parts for their accident-damaged Proton cars. Those complaints are legit but like many things you read on Facebook, the alleged reasons behind the parts

Hans

Hans

Feb 9, 2021

Volvo Cars and Geely to create standalone engine development company

Volvo Cars and Geely announced that they have plans to create a standalone business focused on developing the next generation combustion engines and hybrid powertrains.The new arrangement is to allow Volvo Cars to focus on developing electric drivetrains. Volvo has high hopes that by 2025, 50% of the brand’s sales volume will be fully electric. This latest development comes in line with Volvo Cars’ ambitions to include a hybrid and full-electric powertrain for all thei

Jerrica

Jerrica

Oct 8, 2019

Proton warns buyers against booking a Proton X50 with brokers

The Proton X50 has been met with explosive interest in the months leading up to its preview. Two weeks since bookings started and Proton has already accumulated 20,000 bookings! But the company has since come to realise the problem of third-party sellers and released a note regarding the matter."The upcoming launch of the Proton X50 has created a wave of interest amongst Malaysian car buyers. Prelaunch booking numbers have been strong and Proton would like to thank everybody for their

Jerrica

Jerrica

Oct 8, 2020

The one problem with the G20 BMW 3 Series that BMW needs to fix

There is no doubt that about the BMW’s superior dynamics, which is far ahead of the Mercedes-Benz C-Class and the Audi A4. We absolutely love the way it drives and sounds, even in the four-cylinder 330i. In terms of evolution of character, the G20 BMW 3 Series is closer to the more driver-focused E90 3 Series than the previous F30 model, which closer to the comfort-biased E46 than the sharper handling E90.The G20 BMW 3 Series is more spacious than the E90, without losing any of the ex

Hans

Hans

Dec 31, 2019

Plane T-bones Lexus IS, how do you explain that to the insurance company?

We’re pretty sure that an insurance company would have heard all kinds of excuses to justify their insurance claims. But we’re also sure that agents will never get over the shock of some of the excuses they come across. For this instance, a plane crashing into a Lexus IS on a highway.We can only imagine how the conversation on the phone would have gone “A what hit you? On the highway? You’re not just saying this to get a claim, are you?”The incident happened in Live

Jerrica

Jerrica

Mar 1, 2021

Dr Li Chunrong: Proton to overtake Perodua by 2027, or earlier

Proton’s CEO Dr. Li Chunrong is confident that Proton will overtake Perodua to become the No.1 selling car brand in Malaysia by 2027, basically within the next model lifecycle of its products. Currently, only the Proton X70 is a new product. All other Proton models have yet to be replaced by a new generation model.In an interview with The Edge, Dr. Li said that ever since Geely became Proton’s partner in 2017, the company has been focusing on executing a 10-year product development p

Hans

Hans

Aug 4, 2020

Our Ativa’s rattling sound is fixed! What was the problem? - Long-term review #6

It has been about two weeks of ownership with our Perodua Ativa. How have things been? Well, the rattling sound we mentioned previously had gotten really annoying. Every time we drove over abrupt irregularities on the right side, the sound became more and more apparent.We were sure the rattling came from the rear right corner, but we werent sure what it was exactly.We needed to take the Ativa to Sepang on Tuesday to check out some Malaysian-made electric car, so we held off going to the service

Arif

Arif

Apr 2, 2021

SST cut extension - dealers need to lose money in 2021 before they can profit

Depending on who you ask, yesterday’s sudden announcement by the Ministry of Finance (MoF) to extend SST exemption/discount for locally-assembled (CKD)/imported (CBU) cars may or may not be a good thing.“It’s a mixed bag. I am not sure what to feel about it. It’s a good move by the government, but why the reversal, after confirming it won’t be extended? I don’t think we can meet our targets for this month anymore, buyers will have second thoughts now and delay

Hans

Hans

Dec 30, 2020

3-cylinder engine vibration, noise, and reliability: Still a problem?

In the recent years, we have welcomed some new three-cylinder engine cars to the world – the Nissan Almera 1.0 turbo, Honda City 1.0 turbo (Thailand), Proton X50, and more excitingly, the Toyota GR Yaris.Even Christian von Koenigsegg has channelled his genius into developing a 600 HP three-cylinder engine. With these developments however, some of us still remain very sceptical of them.We will never forget the underpowered three pots in tiny cars like the Perodua Kancil and Perodua Kelisa.

Arif

Arif

Jan 24, 2021

Japan too has a problem with cars driving against traffic

The problem of motorists riding/driving against traffic is not unique to Malaysia, although your Facebook feeds will give you that it’s a growing problem confined only to Malaysia.Yesterday, a 35-year old man in Japan was killed when his Honda N-Box was hit head-on by a Toyota Crown driven by a 78-year old man who was driving against traffic.The incident happened yesterday 6-January, at 12.40 am at the Nishimeihan Expressway in Yamatokōriyama city, in Nara prefecture.The younger driver die

Hans

Hans

Jan 7, 2021

Owner Review: Fulfilled My First Dream! Owning My Proton Saga 2019

** This article is the personal experience of a 2019 Proton Saga owner and does not necessarily reflect the views of WapCarFacebook: Darren Khew How It All StartedI have had a passion for cars ever since I was a kid, Honda was one of the car brands that I love the most especially the Honda Civic but it was all just a dream back then. I promised myself to own it one day but that's just a story for another day. My intention to buy a car was when I started my University life, thinking

Owner Review

Owner Review

Jun 20, 2020

Illegal “premium” to cut queue for Proton X70 in Pakistan, sold out in 4 days

Al Haj Automotive, the Proton distributor in Pakistan has received several complaints on the Proton X70. Through the Proton Pakistan Facebook page, it seems that some customers have been unable to book the Proton X70 since its launch just a few days ago.The problem arises since some dealers have charged a “premium” on those who wish to expedite the delivery of their new Proton X70. Hence those who were unaware of the “premium” are unable to book the Proton X70.In a public

Arif

Arif

Dec 23, 2020

Proton drivers take it to the limit

1 Tank Adventure participants travel 650km on a single tank Challenging traffic conditions deliver real world consumption figuresThe Proton 1 Tank Adventure kicked off with the opening preliminary round taking place over the Malaysia Day weekend. A total of 60 participants in 30 cars, comprising of the 2019 Proton Iriz, Persona and Saga set off on an epic adventure that covered a total driving distance of 650km that took them from Proton’s Centre Of Excellence (COE) to Johor Bahru and bac

Eric

Eric

Sep 18, 2019

Proton’s market share at 7-year high - 27.1 %, 8,141 units X50 delivered

February has proven to be a productive month for Proton, as the company managed to deliver 11,873 units, capturing an estimated market share of 27.1%. It marks the highest market share for Proton since September 2013.Overall, Proton’s sales in February nearly doubled January 2021’s total of 5,964 units. Compared to the same month last year, volume has grown by 19.9%, though the cumulative for the first two months of 2021 is still 643 units (-3.5%) than 2020.Also Read: Less choices fo

Eric

Eric

Mar 2, 2021

After MCO, chip supply shortage is slowing car production in Malaysia

Just when you thought the car industry can get some respite after MITI’s corrective U-turn to allow automotive manufacturing to resume as the whole of Malaysia except for Sarawak goes back into MCO mode, we have been told by our friends working in the manufacturing sector that the much talked about worldwide shortage of semiconductor chips has hit Malaysia, threatening to halt production lines once more.Not all manufacturers are facing the problem yet but we understand that several major l

Hans

Hans

Jan 21, 2021

Nissan’s COO: Our models are too old, too many, Ghosn over-stretched the company

Nissan’s new COO Ashwani Gupta is sitting on a hot seat, with an unenviable task of cleaning up the mess left behind by Carlos Ghosn, the former Chairman and CEO of Renault Nissan Mitsubishi Alliance.Formerly the COO of Mitsubishi Motor, Gupta was appointed to Nissan in August 2019, and has been tasked with pulling Nissan out of the rut and his immediate priority is to stabilize and strengthen Nissan’s business by focusing on its core markets of USA, China, and Japan.Nissan is curren

Hans

Hans

Jan 6, 2021

Indonesia will limit import of Proton X70 until Malaysia opens up its car market further

Last week, this column discussed the challenges that lie ahead in exporting the Proton X70 to Indonesia. While the Proton X70 was able to race to the top of the sales chart almost as soon as it was launched, it will not enjoy such luxury in Indonesia.As an imported model, the Indonesian government will certainly not grant Proton any tax incentives the way the Malaysian government does. Without a significant price advantage, it’s will have a harder time going up against the Honda CR-V.

Hans

Hans

Apr 10, 2020

Discontinued parts? Nissan says no problem

It is no surprise that when it comes to preserving heritage models, Nissan comes up on top, as the Yokohama-based company has already introduced its Heritage Parts Program parked under the Nismo umbrella. Now, Nissan is raising the bar even higher, as they recently developed a new method to utilize robots to produce car parts out of sheet metal without the need for a die.The process is called dual-sided dieless forming, which involves two synchronized robots working from opposite sides of a

Eric

Eric

Oct 3, 2019

Proton V70 (Geely Jiaji) might be dropped in favour of Proton X90 (Geely Haoyue)

The 7-seater C-segment Geely Jiaji is billed as a more upscale model to replace the ageing Proton Exora (on the market since 2009). Our recent posts on the yet to be confirmed Proton V70 (Geely Jiaji) have spurred a lot of conversations.Geely JiajiIn fact, interest in the Geely Jiaji have taken a life of its own, as netizens have took it upon themselves to unofficially name the car on behalf of Proton, making ‘Proton V70’ a trending keyword on Google searches.While Proton have tradem

Hans

Hans

Dec 15, 2020

14,989 units for March 2021, Proton's best month in 7.5 years but Perodua is doing much better

Proton announced today that it has recorded its highest ever monthly sales in 7.5 years, with 14,989 units sold (including exports), beating the company’s last record in September 2013. Proton says it now has a 23.5 percent market share in Malaysia.Year-to-date, Proton’s cumulative sales stands at 32,826 units (including exports), its highest ever since March 2012.Deliveries of the Proton X50 has improved slightly, with total of 3,513 units were delivered, 5 percent higher than Febru

Hans

Hans

Apr 2, 2021

Hyundai-Kia’s 80% market share worries Korea, Malaysia indifferent with Proton/Perodua

In the first two months of 2021, the Hyundai Motor Group (HMG)’s domestic cars market share in Korea, including that of Kia, reached 78.5 percent. After including imported cars, the combined market share of Hyundai and Kia in Korea stands at 65.4 percent.In 2015, when there was more competition from other domestic manufacturers like Renault-Samsung, GM Korea, and Ssangyong, HMG’s domestic car market share stood 12 percent lower, at 66.5 percent.The Korean government, along with sever

Hans

Hans

Mar 16, 2021

Ridiculous lack of data is another reason why Malaysia’s car industry cannot progress

Market intelligence forms the basis of any company’s ability to make reliable forecasts and volume planning. Without it, the company is merely shooting in the dark.What is the projected sales mix between the S, E, and V variants of the Honda City? What’s the monthly sales volume? What’s the colour demand trend?All these questions need to be answered at least 6 months in advance because that’s how the manufacturing industry works.Most of the world’s manufacturing pla

Hans

Hans

Feb 16, 2021

Why the Perodua Myvi continues to struggle in export markets?

Before you brush this off as yet another criticism against our own domestic products, let us make it clear that the Perodua Myvi is probably the best point A to point B car on sale right now.As a daily car, the Perodua Myvi is close to perfection. It does its job so well that it’s quite hard to justify paying more for a Honda Jazz – does the Jazz have a built-in Smart Tag, or AEB? Guessed so. The Honda Jazz’s Ultra Seats is nice to have but how often do you even fold the rear s

Hans

Hans

May 15, 2020

Proton aims to sell 4,000 units of Proton X50 for 2020, exports earliest by end-2021

Proton is aiming to sell 4,000 units of its B-segment Proton X50 for 2020. The vehicle is yet to be launched and but bookings are now opened.The target set is rather conservative. Assuming that the model is launched in October, that gives Proton about 3 months to meet its 4,000 units target, which translates into an average monthly sales of around 1,330 units.For comparison, sales of the Proton X70 (locally-assembled CKD model) averaged around 1,800 units/month, with 12,732 units delivered as of

Hans

Hans

Sep 16, 2020

Man calls the police after fed up of being blocked by neighbours’ cars

Ahmad Tarmizi Mad Salleh, 31, had to resort to requesting the help of the police when the front of his house became a parking compound.As a result, one of the owners of the cars were given a summon and the situation became a trending topic on social media. Ahmad Tarmizi said that he has had enough of it after years of confrontation with the neighbours.“My house is a corner-lot unit. So people tend to park right in front of my house, causing inconvenience. Earlier this morning, I lost my pa

Shaun

Shaun

Mar 17, 2021

My MPV sliding doors are not working, what is the problem?

So, the sliding doors on your MPV decided to fail on you. It could be a Toyota Alphard, Toyota Estima, Toyota Sienta, Nissan Serena, Hyundai Starex, or a Kia Grand Carnival.Manual sliding doors are a lot easier to fix, but power sliding doors are a little bit trickier.Before you rush to any nearby workshop, you might want to check a few things. The solution is usually a lot cheaper than you think it is.1. Sliding doors hard to open or close? Could be dirty tracksTracks for the sliding door of a

Arif

Arif

Jan 29, 2021

Used Car Guide: RM 20k for a used Proton Preve, should you consider it?

When it made its debut in 2012, the Proton Preve was the most affordable C-segment sedan on the market and the spec-sheet was rather impressive as well. So, is it worth your consideration as a used car?During its 8-year run, the Preve was updated twice but remained largely the same. It also helped Proton reach numerous milestones such as achieving the brand’s first 5-star rating at the Australasian New Car Assessment Programme (ANCAP).The Preve was also well-liked for its 1.6-litre CamPro

Jerrica

Jerrica

Nov 7, 2020

More Proton X70s deployed to assist the Ministry of Health in Sabah

Proton handed over 8 units of the Proton X70 to the Ministry of Health (MOH) for use in Sabah. The vehicles will be used to assist in the Ministry’s logistics and surveillance efforts in the ongoing efforts to curb the Covid-19 pandemic. The handover was done at Fook Loi Corporation’s Proton 4S outlet in Kota Kinabalu.Throughout the year, Proton has been actively supporting MOH in various ways to help in the fight against Covid-19. The loan of the 8 cars to MOH Sabah is in addition t

Jerrica

Jerrica

Dec 4, 2020

60% of Selangor roads passed service life, potholes never-ending problem

According to the state Infrastructure and Public Amenities, Agriculture Modernisation and Agro-based Industry committee, some 60 percent of roads in Selangor has reached its service life and many are structurally damaged. This is the main reason why potholes and cracks are a never-ending problem.Committee chairman Izham Hashim said that most of the roads in Selangor are close to 30 to 40 years old or more and past due for an upgrade. He further explained that roads usually reach maturity within

Jerrica

Jerrica

Feb 8, 2021