Suggest to proceed to workshop for repair, usually the keypoints of diagnose are:
1. Check if the battery is faulty, recharge the battery if the battery is under charge or replace with new battery if it is deemed faulty.
2. Use the scan tool to check for the root cause of battery under charge because an undercharge battery will happen again easily even though after a recharge is done. Suggest the car owner not to start the car frequently, avoid using cigarette lighter socket, CD player and other car electronic devices when the car is not started.
3. Check the battery on the remote, replace if the battery is low.