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Chery Malaysia to conduct investigation on viral Chery Omoda 5 rear lower arm issue

Sanjay · Apr 29, 2024 03:10 PM

Chery Malaysia to conduct investigation on viral Chery Omoda 5 rear lower arm issue 01

Chery Malaysia has released an official statement following the past weekend's viral social media post which apparently saw a Chery Omoda 5's had its rear lower arm snapped.

It was alleged by the poster that the rear axle of the Omoda 5 had broken whilst being driven on a smooth road, without being involved in an accident. Read the statement in full below:

"Chery Auto Malaysia is committed to providing safe and reliable transportation solutions, and we are dedicated to ensuring that all our vehicles meet the highest safety standards.

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"We wish to provide an update on the recent matter regarding the axle of an Omoda 5 vehicle. Chery Auto Malaysia has contacted and is in communication with the customer. The vehicle has been brought to our service centre for a thorough inspection and investigation.

"As a proactive measure and in line with our safety protocols, Chery Auto Malaysia is currently reaching out to the affected customers. For additional peace of mind, all customers who are concerned can book an appointment at their nearest service centre for a thorough inspection, all inspected vehicles will receive a full report.

"In addition, and for added assurance to all Chery and OMODA customers who may have questions, the Chery Malaysia Customer Careline can be contacted at +603- 2771 7070.

"Our sincere thanks to our customers and followers for your patience. We are committed to transparency and assure you of our unwavering dedication to quality and satisfaction."

More updates will follow as we have it.

Sanjay

Senior Writer

With humble beginnings collecting diecast models and spending hours virtually tuning dream cars on the computer, his love of cars has delightfully transformed into a career. Sanjay enjoys how the same passion for cars transcends boundaries and brings people together.

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