Although all Renault showrooms will be closed during the nationwide movement control order from 18 to 31 March 2020, customers can continue to buy or subscribe for a Renault vehicle via the Renault E-Store.
Launched by TC Euro Cars (TCEC) last month, customers can select the Renault of their choice, upload their documents and make their payments online at renault.com.my.
While TCEC is offering the option of door-to-door delivery of each customer’s new or subscribed vehicle - which will be sanitized prior to the handover - deliveries will only take place after 1 April 2020.
As for customer assistance, those who require on-the-spot breakdown assistance will still be supported by contacting 1800-18-8663 or connect with TCEC via chat, which will be supported by a team working from home daily from 8:00 am to 8:00 pm.
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