If you own an Audi made between 2008 to 2017, PHS Malaysia wants to alert you of a possible Takata airbag recall

PHS Automotive Malaysia (PHSAM) today announced a voluntary recall for 2,767 units of Audi models in Malaysia under the Takata airbag recall that will involve an inspection and replacement of parts affected if necessary.

All affected customers are urged to contact their nearest Audi Centre to schedule the complimentary inspection and subsequent replacement, if necessary, as soon as possible.

The recall covers the A4 Sedan, A5 Sportback, A6 Sedan, Q5 and TT Coupe models manufactured between 2008 to 2017 that would be fitted with the Takata airbags or the gas generator for the airbag unit on the driver’s side, passenger side and curtain side.

It’s very much an identical issue to other vehicles affected by the Takata airbag scandal, in that it’s possible the gas generator housing may be damaged if the airbag is deployed. This could cause small metal parts to become dislodged from the housing, turning into mini projectiles in the direction of the occupant’s neck.

“At Audi, safety is paramount, and this will continue to be one of the distinguishing factors in our on-going efforts to improve aftersales service. We recognise that the top reasons customers choose Audi are for its performance and safety features and it’s a high standard we will continue to uphold responsibly,” said Erik Winter, Managing Director of PHSAM.

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“Although we have determined the number of vehicles for this recall, it's possible that not all of them will need replacement parts. We want to encourage customers to get their vehicles inspected at our service centres for better peace of mind,” he added.

Customers who are unsure whether their Audi vehicle is affected by this recall campaign are advised to visit the Audi Malaysia website. Alternatively, customers can contact Audi Customer Service at 1-800-22-2834 or email info@phsautomotive.com.my. Owners of grey import or recon Audis that fall within the parameters of the recall should contact the customer service line for further information.

Additionally, owners of vehicles which are 5 years and older are also eligible for the recently launched Audi Plus programme, which offers 10 percent off maintenance service at any Audi Centre. Customers will also receive 3 service discount vouchers, which are applicable within a period of 3 years after the 5th year of service along with complimentary Audi Roadside Assistance nationwide for up to 12 months from the date of the voucher redemption.