CARSOME doesn't just sell you a car, it transacts transparency and convenience in the process

Every purchase of a used car boils down to metrics. That’s usually the final price, the interest rate for the loan, your credit score to qualify for said loan and eventually, the monthly instalment. Lest we forget, you also need to take into account servicing and maintenance costs down the road as well.

Previously, the used car industry would play a little of the ‘3 cups and a ball’ game, moving around the numbers in the hopes of convincing you into sealing the deal.

Nonetheless, before any actual numbers come into play, the most important factor that cannot be metrified comes into play. That’s trust, which is derived from transparency.

Also Read: CARSOME hedging on trust and transparency ahead of all else leaves a positive customer experience

This was the very foundation upon which CARSOME was started. It sought to eliminate the grey areas and provide full transparency to the customer who purchased a used car from them. One clear, final figure with no hidden charges and the customer drives home a happy owner.

By creating a seamless purchasing experience for the customer with no unexpected surprises along the process, trust is gained.

Buying from CARSOME is as Easy as It Gets

The basis of transparency that CARSOME aims to deliver falls squarely on giving the customer a fixed final price with no hidden processing fees or extra charges.

Furthermore, the price also includes the following:

• 1-year road tax
• 1-year warranty
• Ownership transfer fee
• Puspakom inspection fee
• Loan processing fee

Transparency also extends beyond just providing a price with no hidden charges. The product itself needs to be worthy of the price and experience.

In that respect, CARSOME provides a full inspection report with complete transparency. A picture is worth a thousand words, and accompanying the full inspection reports are photos of any minor imperfections. This can be viewed on your web browser or the CARSOME app.

Before you get to the inspection report though, you’ll be furnished with high-resolution images of the car from every angle, and a 360-degree view of the interior and exterior. This allows you to form a very detailed assessment of the car before making the next step to take it for a test drive.

Apart from transparency, another overlooked factor in the process of purchasing a used car is convenience. Eliminate as much of the hurdles as possible and the customer gets to complete the transaction as quickly as possible.

Arranging for a test drive of your preferred car from CARSOME is as easy as it gets. With Experience Centers available nationwide, you can even walk in to have a look at the cars housed in the Experience Center or effortlessly make an appointment to ensure the car you’re eyeing is waiting for you.

You can schedule an appointment right from the car listing page once you’ve decided on a car.

All CARSOME Experience Centers are open to the following:

• Appointments or walk-ins
• Physical test drive
• Car delivery
• Consultation
• Free inspection when you sell or trade in your car

Also Read: To attain the CARSOME Certified stamp of approval, cars must pass a 175-point check, buyers enjoy 5-day money-back guarantee

CARSOME has you covered with aftersales support

Being fully transparent and honest in their process and products, CARSOME stands behind the cars they sell. All CARSOME Certified cars come with a 5-day money-back guarantee as well as a 1-year warranty (more for selected units during promotions).

As for your car’s maintenance once it’s left CARSOME, complementing the 1-year warranty are two free services for all CARSOME Certified cars. Once that has passed, the CARSOME Service Center is the perfect place to handle the scheduled maintenance and any repairs that your car might require.

Again, the CARSOME Service Center operates under the very same principles of transparency that have become expected of the CARSOME name. They accept non-CARSOME cars as well, so if you need to make an appointment for a service, just click here.

Also Read: CARSOME Service Center brings transparency and quality to keeping your ride running

Selling your car to CARSOME is just as straightforward as buying

If you’re looking to trade in your existing car in the process of purchasing something newer or bigger, the process is just as seamless. You can take your car to any of the CARSOME Experience and Inspection centers nationwide for a free professional inspection.

Following that, CARSOME will table a high offer price for your car. If you trade in and purchase a car from CARSOME, you can get up to RM 1,500 in discounts as well.

However, if you’re looking to just sell your car for the time being, that’s more than welcome too. If you accept the offer from CARSOME, they will handle all the paperwork on your behalf and the money will be banked in to your account within 24 hours.

Also Read: Sell your car to CARSOME and get paid within 24 hours, hassle free

If you're looking to buy a car from CARSOME, you can browse all their cars right here and find one that suits your requirements.

On the other hand, if you need to sell your current car in the move to upgrade to a better ride, the selling process is just as easy and straightforward, which you can begin by clicking here.

Lastly, if you prefer to do all that on the go, the CARSOME app is just what you're looking for. You can download the app by clicking here.

All CARSOME Certified cars are quality assured through a stringent 175-point inspection and professional refurbishment. Additionally, each car comes with a fixed price with no hidden fees, five-day money-back guarantee, and one-year warranty. Visit CARSOME today or download the app now.