Perodua offers some ‘Dos and Don’ts’ to avoid being scammed by bogus sales advisors

Though car sales for last month are expected to be nearly nil, there have been cases of people on social media pretending to be sales advisors that rip off potential and existing customers.

Perodua President and Chief Executive Officer Dato’ Zainal Abidin Ahmad has said that the company has recently discovered at least two scammers, posing as Perodua sales advisors, asked customers to make booking fees or deposit payments to personal bank accounts.

The company is also working with the police on the matter. “We take this opportunity to remind all our valued customers to only make payments to official company accounts or over the counters at our outlets,” Dato’ Zainal said.

Also read: Man gets scammed on FB over a RM 36k Ford Ranger Raptor

Hence, here is a quick ‘Dos and Don’ts’ guide to avoid getting scammed by fake sales advisors and salesmen. Keep these tips in mind the next time you are interested to buy a brand-new ride.

Dos

Contact or visit authorised dealers for information

Do contact or visit authorised sales or service centres to learn more about their products and services, or visit the official website or any official social media pages on Facebook and Instagram.

Only take contact details from the official website

Do visit the official website and social media channels for an accurate and up-to-date list of any nationwide sales and service outlets along with their contact details.

Enquire the company when facing suspicious advisors

Contact the service hotline or send an enquiry through the website if anyone claiming to be a sales or service representative for said company is asking you to make payments into a personal bank account.

Don’ts

Don’t react immediately to enticing offers

Don’t react immediately to offers, whether online or in print, without confirming its details with the authorised sales or service advisors, or official online platforms.

Don’t give away personal details to suspicious advisors

Don’t give away your personal details such as bank account numbers, home address and IC number without making sure that the person you are speaking with is an authorised personnel.

Don’t make payments into personal bank accounts

All payments must be made to company accounts only. Don’t make any payments, including deposits and booking fees, into personal bank accounts.

Hopefully, it will take a lot sooner for some of us to return to the showrooms to buy a new ride. In the meantime, do keep these tips in mind so you won't easily be scammed by bogus salespersons.

Also read: Shopping for a car online this FMCO? Here are some links for your weekend browsing