1010 N Main St, Cedar City, UT 84721
Car Showroom
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4.2
10 Reviews
Had a low fuel pressure problem with our 2017 F250 Power Stroke. We were able to limp into the Service Department first thing Monday morning. Spoke with the service manager Doug and they got right on it. We were just in town for a couple of days and he understood that we needed to get it fixed ASAP. After a few issues finding the parts we were able to pick it up at 5pm. Unfortunately we drove it about 10 miles and the problem returned. Called Doug and took it back but the mechanic had gone home. Bummer. We returned Tuesday morning early and they got right on it, again. This time they got it right and did not charge us for the additional parts or labor. I even went back and spoke with the mechanic Noah about the issue. He was very nice and took the time to explain the difficulties in trying to diagnose the problems in these new trucks. I really appreciated him taking the time to talk with me. We were out the door around 1 pm and headed home on our 12 hour drive, with no problem to report So, a big thank you to Doug and Noah for taking care of us. Reed and Kathy
Cedar City Ford is by far, the best dealer we have ever dealt with. From start to finish, they were exceptionally easy to work with and very receptive when we contacted them. Every step of the way, they went above and beyond. I have already recommended them to everyone I know. We live in Salt Lake nearly 4 hours away and I would not hesitate to drive down to work with them again. Well worth the drive. Thank you Don, Josh and everyone at Cedar City Ford!
I was helped with exactly what i needed. Ryan Holman helped me. I was ordering a brand new truck and we took the step slowly and clearly so i understood exactly what was happening. i had to wait for my order and they were clear and they gave me realistic expectations for when the vehicle would arrive. i was really happy with how i was helped. it was a very good experience. when i have to buy a car in the future i would do it with them again.
Absolutely wonderful! I highly recommend working with these guys. I live in SLC but ordered my car through Cedar City Ford because of how great my first experience was with them 5 years prior. They were very quick and efficient. They communicated with me often to let me know where my car was in the process. I have no complaints at all!
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