6 Number, D No 2, 3/35A, Circle, Amberpet, Hyderabad, Telangana 500013, India
Car Service
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4.8
10 Reviews
Best place to get your Renault service done. Staff are very polite, patient while hearing the problems about the vehicle. It's on the main road easy to locate, but due to the ongoing flyover it's a bit confusing to reach the place. Manager are very supportive, technicians are well experienced and have a great idea on automobile. The service was quick, they offer pick up drop facility across Hyderabad which make us stay relaxed with traveling and stress. I get my Renault serviced here. It's a yessssss from me.
I have been servicing my Kwid Climber with PPS (Amberpet) since 2020 and have been broadly very satisfied with them (albeit, costly). Praveen and his team have always been very courteous and professional with their behaviour and the way servicing was handled. However, on 24th Sept, I had a rather bad experience related to availability of some very basic spares and the behaviour of one staff in front of the customer and other junior staff. It left a very bad taste in my mind and I complained about the same. Ms.Shasanka and Ms.Priya promptly addressed the concerns, ensured they (both) were duly addressed and kept in touch with me till resolution. Mr.Sridhar (Service Advisor) was also at hand to ensure that the parts were replaced without further delay and apologized for the inconvenience caused. Recommendation for PPS: 1. Please ensure customers are not made to wait unnecessarily after servicing is completed at the washing bay (I have to wait for about a good 2~2.5 hours on an average every time!!) 2. Given the increase in the volume of cars, it's time to increase your staff strength to ensure speedy disposal 3. Ensure that the staff are sensitized on how they behave/talk to the customer and in front of them with their colleagues Overall, while I will continue to be your customer (provided there is no further repetency of such incidents), I will think twice before washing my car post servicing to save valuable time and money!
Went there for getting my number plate installed, so cannot comment about service experience. But the overall reception and work attention was prompt, got my work done in 15 mins. Will update the review once I get my vehicle serviced from there
For the last 3 years, I am getting my renault triber serviced at Amberpet service center. Service is very good. Mr. Sridhar is very co-operative and taking care of my vehicle. Problems highlighted were attended and resolved.
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