434 Memorial Ave, West Springfield, MA 01089
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3.7
10 Reviews
I recently purchased a new Q3 from this dealership and couldn’t be happier to write this review. I was helped by Jordan Chase and manager Tim and they both were extremely accommodating, pleasant and professional. I am one who hates buying cars because I hate the “games” of negotiation and sales. However, I found this dealership to be quite refreshing. Jordan pulled up the Kelley Blue Book site and together we looked up the value of my trade in. It was extremely transparent and fair. Negotiations were easy and fair. Jordan and Tim have both called several times to see how I’m liking my new car. They truly seem to care about their customers. I had fully intended to bring my new car to another Audi dealership for service (as there is a closer one to my home) but the people at Fathers and Sons are just too nice for me not to go back. I would highly recommend them for your next car buying experience. And ask for Jordan. He’s excellent!
I purchased a Hyundai from Vida today and she was extremely knowledgeable and so nice. She made the experience so amazing and I walked away with a great car and feeling so happy! She was wonderful and I recommend her and the entire staff here!!
Team at F+S was very helpful, easy to work with (especially working across the country) and I was delighted with the price, professionalism and how they made the process of buying my dream car as painless as possible. The drive-off showroom was a real treat! Thanks again to Tim, Vida and the entire team! Flew in from MN and was home 24 hours later.
The Audi dealership is very clean and presentable. They have a range of high quality vehicles that fits your budget and lifestyle. I was helped by Vida, who is an amazing, hardworking sales associate. She was very knowledgeable, professional, and went above and beyond to make sure I was satisfied. I would 10/10 recommend her! She made the car buying process easy and simple.
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