6671 Carlisle Pike, Mechanicsburg, PA 17050
Car Service
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5.0
10 Reviews
Have been using Audi Mechanicsburg for years, and they are always very supportive and helpful. This time around, the windshield of my RS 6 Avant and installed winter tires. A pleasant surprise was their cleaning the inner barrels of my wheels while they were off the car, shared information that I'd bent one of my wheels (that I wouldn't have known otherwise because it's not that bad) and sent a driver to collect the keys for the loaner from me that I'd failed to leave behind at their store. It's that extra effort that keeps me coming back.
I bought a pretty rare Audi in spectacular condition at Sun. Josh McNulty was my salesman and honestly, it was one of the best dealer experiences I’ve ever had. Everything was transparent and fair. He went above and beyond to make the entire experience just about perfect. The service department even squeezed me in at the last minute for something I was just paranoid about, which turned out to be nothing. Even the mechanic came out to talk to me along with a nice video of the inspection. I’ve owned new, old , cars over $100k and this dealership experience was really one of the best if not the best. I’ll certainly be coming back here for my next Audi and any service needs. Thanks again and love the car!
After having to make an unfortunate trip to the body shop, I stopped back at the service center to cash in on a car wash from a previous service visit. The older gentleman outside said he would take it back and have it washed for me. 30 minutes later he comes back and said that there wasn't anyone available to do it, so he did it himself. Not only did he wash it, he vacuumed the inside, wiped off the leather, topped off my oil and wiper fluid. He really went above and beyond on this and it was greatly appreciated! Outstanding customer service every time I've been to this dealership!
My mom was visiting me from out of state and when she drove up a warning light came on. Concerned to drive home alone on Sunday we zipped over to Sun Motors Saturday morning and explained the concern. They were kind and curious and quickly checked it out putting both my moms concern as ease and mine as well for her four hour trip home tomorrow. Thank you for being so helpful and kind!
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