1833 West St, Annapolis, MD 21401
Car Service
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3.8
10 Reviews
My salesperson Bill was great. The owner Mr. Criswell has been very respectful and helpful. And the service department treated me well and took care of my car when needed. Love the car so far.
I love this Audi location! The service department staff, specifically Service Rep Mike A. and Auto Tech Mike K. are absolutely amazing!! They always provide service with a smile, have great attitudes, listen to understand and are very informative. Each visit I feel that they have my safety and best interest at heart and who doesn’t want that consistent level of service!! I’ve been to several Audi locations and to me, this is the best location and I am happy with the service provided the last 4 years! Good customer service is super important to me and these gentlemen provide just that! Thank You for always being awesome!
I am finally getting around to writing a review for this dealership. I needed a smaller payment and had to trade in my beloved 4Runner. When I came to Audi Annapolis I had already been haggled and been given the "run around" at several other dealerships. I knew my price and knew what I wanted. When I arrived at the dealership my father and I were met by Amy. I told her my situation and she was extremely accommodating. There was never any "run around" or price haggling what so ever. I have to say this was by far my EASIEST car purchasing experience ever. I purchased a beautiful, used A3 that had some cosmetic damage that Audi Annapolis took the liberty to have fixed for me. I will 100% be coming back to this dealership to purchase my next car. Amy and Tom were phenomenal to work with. On top of that the service department was super accommodating for my busy teacher schedule and got me an appointment that wouldn't conflict with me taking leave from work. JUST AMAZING! Thank you Audi Annapolis!
I was serviced for an oil change last Saturday 6/18 and asked Jerry Todd to see if Audi could fix my gasket door because it was hesitating to close. I got the oil change and other oil change services along with replacing the gasket door closure. The service coordinator, Jerry Todd was very professional. I had a nice experience at Audi Annapolis. It’s amazing meeting nice people doing their job and being kind at the same time. Thank you!🥰 Catha Stewart 2018 Q3
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