9881 Research Dr, Irvine, CA 92618
Car Service
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4.9
10 Reviews
My husband and I purchased an X5 today with the assistance of our amazing salesperson Alex Asfour. Alex worked with me for weeks answering any questions I had. He helped me select the right model car for my family. He ran numbers with me over the phone so I could have a better idea about my payments before even going to the dealership. Alex was very helpful throughout the process. Our transaction today was very smooth. Alex is honest and a great person. Highly recommend that you ask for him when you go to Irvine BMW. You will not regret going to Alex.
I gave that BMW Service 6 stars out of 5😍. They have not only performed excellent service but they are really nice and kind. I’m fully satisfied with service advisor Page expertise and knowledge. She is a real professional. Highly recommend! Thank you 🙏
I have bought 3 late model BMW's from Irvine BMW. All have been an outstanding experience. William Yen is my sales guy, he is the best. I suggest you ask for him by name, I know you will be satisfied. I will keep returning for my new car purchases.
Honestly this was the best car purchase experience at Irvine BMW. My wife and I purchased a preowned Honda Pilot, and were so happy with the price and how clean it was. Our salesman Frank was exceptional. He was friendly, sincere and helpful. When I first spoke to him to inquire about the car he answered all of my questions and went above and beyond to send me additional pictures as well as records and the carfax. On the test drive he had the car waiting, fully washed, full tank, and even had the a/c on. He was knowledgeable about the vehicle, but more importantly to me, genuine and honest. He made my wife and I feel comfortable to discuss the history of the car and made us feel at ease with a no pressure sales approach. Once back at the showroom to finalize the deal, the process was smooth and quick. I wish I remembered the name of our finance rep, because he also was professional and courteous. He presented options, but was respectful when I declined additional packages. He completed the sale quickly and we were on our way in our new Pilot. I highly recommend Irvine BMW and would happily refer Frank to anyone in the market for a new or preowned car.
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