Brown's Arlington Honda

M G

This review is for the used car sales experience. I will likely update it for future service visits. I came in looking for a pre-owned car that I had found online. I prefer to do most of my research, planning and communication via email and Emeka was happy to assist me with that, never being overly pushy to give them phone numbers or talk on phone. After a full day of shopping all over the area this was my last stop at 5:30pm. I liked the car they had on offer, and we discussed prices. Part of the car sales game, no one really enjoys it, but I did enjoy my conversations with Emeka. He's a good salesman, only the second that day I discussed prices with, and also the only one who ended up selling me a car. I definitely recommend going to him if you want someone down to earth that can sit and laugh and chat with you. There were some issues with the car - someone had drained the battery which killed a component when they jumped it prior to my test drive - but the used car sales manager took care of it, and has ordered a replacement part and will be installing it hopefully this week. Party because we agreed on a price late in the evening, I had to return the following day to wrap up the financing... And they took a while to get it ready after that...but that's dealerships, you don't go in expecting to leave in under a few hours lol. In summary, great new car, great sales experience with Emeka, and God willing everything will turn out great once the one computer chip is installed this week.

Mary Smaragdis

Prior to my experience with Nico (Zjamonte Hamlet) I would have thought it completely unthinkable that I would be writing a review for a car salesman. That was before I met Nico. What an outstanding, exemplary professional! We were looking to sell our car. We had lots of other pressures in our system that day and we needed to cut to the chase: what's the best price they can give us. Nico quickly mobilized to make it all come together. We got a fair price. My urgency was his urgency. He made the transaction come together quickly, efficiently, and seamlessly. He worked with all the people within Arlington Honda that he needed approval/engagement from -- from the mechanics inspecting it to the manager approving the deal to the finance person cutting the check. He kept us updated on progress throughout. We were out of there in less than an hour. We got what we think is a fair price. We're beyond thrilled with the experience we had with him. He is the consummate professional. If you need to buy or sell a car, ask for Nico. He's simply outstanding!

Reasey Poch

I have been coming to Brown Honda Arlington for over 20 years. Both Marco and Mark Perez are very professional. JP is another gentleman who is always helpful. Keep up the good work!

Ashley Galloway

I cannot say enough great things about my experience with Brown’s Honda and working with Emmy to purchase my car. I had called a number of other Honda dealers and Emmy was by far the best, most organized, straight forward and genuine. Everything was always very clear and he went out of his way to ensure I would have a vehicle that worked best for me including answering a ton of questions for me. Some dealers will try to add sneaky fees and not be transparent but that was never the case here. The entire Brown’s Honda team made the purchase seamless from Jake who helped with my financing and worked to find me the best fit for my needs and Polo making sure everything was coordinated and taken care of. I highly recommend purchasing from this group and working with Emmy to find the car you’re looking for!