7 Saunders Way, Westbrook, ME 04092
Car Service
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3.6
10 Reviews
Service department was excellent. Work was done quicker than expected. I was given another BMW to drive while the work was being completed. Warranty covered all work done, I also had a recall that was fixed. Can’t ask for more. Staff was friendly and kept me informed of the progress and I was notified immediately when the work was completed.
Nothing but good things to say about this place!! I brought in my Mini Cooper and the service manager Mike immediately took care of my concerns and assured me that I was in good hands. I was able to leave the car with him to get serviced while I hopped on a few conference calls for work. 10/10 would recommend this dealership to anyone looking for professional, reliable service! Thank you for making this such a seamless and pleasant experience Mike!!
Yes, over the years the dealership and my relationship with Tracy N. And folks working on my car has become a trusting and reasonable plan to care and maintain my vehicle. I love the report shared with me on my visits. Folks at BMW provide a valuable and trustworthy relationship to their customers, which is not always easy to find today. They are using tech to enhance the customer-experience and not to isolate them from the care they provide. Thanks.
Had the pleasure of working with a really great salesperson, Brittany Hale, who went above and beyond to help me order a car and make sure that everything was perfect when it arrived. I cannot say enough great things about the entire dealership experience including dealing with Matt as the F & I person. This is the fourth car of bought from them.I have a 100 mile commute to get to them from another state. There are a number of BMW dealerships close to me, but none better than BMW of Westbrook
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