Ed Voyles Honda

Reggie Ross

I started researching the new 2022 Honda Civic Si after it was announced in the fall of 2021. I started calling local dealers to see what I could expect to find as far as availability. After a few different options I luckily stumbled upon Vernon Young at Ed Voyles (Oct 2021). He was extremely professional and personable. I'm a car guy so I had already completed most of my research on pricing, accessories etc. Once I settled on the vehicle, Vernon came up with action plan for me to get the car that I wanted at a fair and reasonable price. He was more that willing to work with me over the phone, via emails and text messages, and happily addressed any questions or concerns that came up along the way. I can not stress how refreshing it was working with someone who set expectations, while being completely transparent and honest with pricing! Due to the pandemic / chip shortage I knew there would be delays for the delivery for my vehicle. Vernon kept me informed and up to date for almost 2 and half months right up until delivery. Steven Goins the finance manager took the time to come greet me and make sure all of my needs were being met. I picked up the keys on (12/23/2021) and he helped me through the final buying process. Unfortunately due to the pandemic the extra accessories for my car were backordered. Once again Vernon stepped up to the plate and kept me informed of expected delivery times. Once the parts arrived I received notification from Vernon that service Advisor Carmen Coleman would be reaching out to me to schedule my service. She arranged for me to have everything installed on (1/31/22) I dropped the car off and picked it up later in the afternoon. Upon retrieval of my vehicle Joey Brown (I think he is the Parts Manager) came out to make sure everything was satisfactory and personally thanked me for my patience in working with them. As long as this entire process was, everyone that I interacted with was personable, helpful and extremely friendly. Outstanding service across the board and I would recommend anyone looking to purchase a new Honda to come to Ed Voyles.

Buddy Parrish

General Mgr Pete Richards took a personal interest in me from the moment I walked into the showroom. He and others, not to mention Katia, lead me through the lease, demonstrated the vehicle until all of my questions were answered and later delivered the vehicle in the same way - all of my many questions got answered. Great performance in a challenging time for the car business. Thanks Pete and all concerned.

Colette Schulte

I am delighted with the service I received from the Ed Voyles Honda team! My husband and I purchased our Honda at another dealership, but that service department kept ignoring our requests to fix a factory defect. Jody Voyles was very helpful on the phone and scheduled an appointment to fix the issue right away. Katie Mair at the Service desk was very professional and helpful, and even made sure I had a ride back to the office. And what a surprise when our vehicle was ready by early afternoon instead of end of day! We highly recommend this dealership and will bring all our future business to this location. Thanks again Voyles team!

Demi Spencer

Manny gave us exceptional customer service and just meeting him was life changing! We received great advice and insight on the purchase. He was very patient when answering all of our questions and not pushy at all. His attention to detail and also being helpful after the purchase were greatly appreciated. Manny made the process so seamless and my daughter has been so excited about her car. Thank you so much!