6757 Airport Blvd, Austin, TX 78752
Car Showroom
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5.0
10 Reviews
I have purchased several cars here and the service from the sales process to the maintenance was P for perfect. I just bought a used car (Mercedes e350 here) and traded in my older car. The trade in value that they gave me was just fine (I did the research) and the sales process was straighforward. I was treated as if I had purchased the most expensive car in the place. Special commendations to WC Wright (my sales person). He made the process informative and fun. Snag him if you make an appointment ... you will not be disappointed.
The o experience was fantastic from the moment I walked. All I wanted was a test drive and decide later, but the overall experience with the dealership, my sales person Neiko, and the tryst drive was so good that I drove home with a car. Everything was timely done, all my questions were answered in detail and all efforts were made to make me comfortable.
Upon arrival I just knew that this was a fit for me, every single worker that I came across provided top notch customer service, I had such a great experience at the Benz dealership today. Neiko Brown helped me out and he was absolutely amazing, he was very professional, answered all of my questions, and he found the perfect car for me!! I was approved within minutes! Matt Juron in finance was also very helpful and explained everything perfectly! If you are looking for a great buying experience with people who truly care about their buyers then you must shop this dealership. I will be back for my next car! I would honestly give it a 10/10 recommendation!
I had one of the best experiences with Mercedes Benz of Austin. I was welcomed by Neiko Brown whose a very friendly guy that got me approved for the Mercedes I’ve been looking for. He was also very helpful in getting all of my questions answered and met all my needs. I will definitely return to do future business with the company.
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