Chevrolet of Montebello

gilbert adame

My dealership repair experience went very well. I needed a recall repair. I made an appointment a few days in advance. I arrived when they opened, 7:00am. There were many employees ready to check in all the customers. The vehicles appeared to all be promptly taken in and worked on. The vehicle mechanics put paper on the floor mats and plastic on the seats. The waiting area inside was nicely air conditioned. There was a very large TV and there are many comfortable couches to sit in. The work was completed is a reasonable about of time. They offered to wash my vehicle. I felt like they cared about my vehicle it was a great experience.

Isai

I was always scared of dealerships for the reputation they have that they’ll make up things the car needs in order to just take more of your money. That was NOT the case at all. I’m very happy about that. They told me my car didn’t need anything and to not waste my money, and I had to convince them to do some things because I had just gotten the car so I wanted to make sure everything was running smoothly and so I knew how long it would take before my car would need servicing again.

daniel g

I just purchased my new Camaro last night. The initial sales rep (Robin) I spoke to over the phone and text was very responsive and goes above and beyond in customer service. I left my garage opener in the car and I still had to return an extra key for my trade in and he offered to come to my work to pick it up and drop off my remote. Unfortunately, I did not get to do the deal with him as I got there when he was off work. He connected me with Carlos C. And made sure I was taken care of. Carlos was very professional and made sure to explain everything. He was very up front and was not trying to push the sale. Which is what I appreciate as I have walked out of many dealers for advertising one price online and another in person. Thank you both, I love my new car and appreciate the extremely high level of customer service.

George Lewis

Monica was great. She answered all of my questions and helped me every step of the way. She was patient, kind, and understanding. She made me feel comfortable with my decision and didn't apply any pressure as some sales people do. I felt like I purchased a vehicle instead of being sold one. Thank you to the whole team. I am extremely satisfied and grateful.